Voice of the Customer/Administrative Asst.

New Yesterday

The beautiful Wyndham Lake Buena Vista Disney Springs Resort is seeking a dynamic individual who can make an impact on our guests' satisfaction scores. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform a wide variety of administrative assignments which are sometimes confidential in nature. Operate a computer to enter data, draft, edit, revise and print letters, reports and other materials. Operate a photocopy, fax and other office equipment. Greet visitors and answer, screen and route phone calls. Sort, screen and distribute incoming mail. Resolve routine administrative problems and answer inquiries concerning activities and operations. Establish, maintain and update files, records and other documents. Arrange and schedule meetings, travel, interviews and appointments. Order supplies. On time and at work when scheduled. Attend department meetings as scheduled. Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, Consistent professionalism at all times. Knowledgeable in working with Microsoft Office 365, Word, Excel, Power Point, OPERA experience is a PLUS. Ability to maintain confidentiality with tact, diplomacy, and discretion. Ability to timely compile facts/figures, identify and investigate issues and resolve matters. Ability to follow an appropriate course of action based on management's direction and Company policies and procedures. Ability to operate a computer, calculator, phone and other office equipment.
Pay close Attention to details with strong organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and strong communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.
sional and positive attitude and actions when communicating with guests, vendors and associates.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Location:
Orlando
Category:
Office And Administrative Support Occupations

We found some similar jobs based on your search