Remote Bilingual Spanish Customer Service Representative

3 Days Old

Overview Employer Industry: Customer Service Solutions Benefits Equipment provided for remote work Paid training to ensure employee success Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Chance to work with well-known brands and luxury products Flexibility of remote work with the possibility of occasional in-office requirements for local residents What to Expect Handle customer inquiries and complaints through various communication channels Maximize sales opportunities by upselling and cross-selling products Document and update customer records based on interactions Maintain knowledge of evolving products and services to assist customers effectively Implement creative problem-solving skills to increase customer retention What is Required Minimum of 2 years of customer service experience in a call center environment High school diploma required; college education preferred Excellent written and verbal communication skills in both English and Spanish Positive and professional demeanor Experience with diagnosing and troubleshooting consumer products and services How to Stand Out Experience supporting luxury brand products and services Experience supporting home appliances Strong ability to empathize with consumers and provide excellent service #CustomerService #RemoteWork #CareerGrowth #Bilingual #EmployeeDevelopment We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr
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Location:
Austin
Category:
Office And Administrative Support Occupations

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