Bilingual Spanish Customer Service Representative - Remote

2 Days Old

Overview Employer Industry: Customer Service Solutions Benefits Equipment provided for effective remote work. Comprehensive paid training for your success. Opportunities for career advancement within the organization. A supportive and collaborative team environment. The chance to engage with top brands and luxury products. Flexibility with remote work, with occasional in-office requirements for local candidates. What to Expect Address customer inquiries and complaints through multiple communication channels. Enhance sales through upselling and cross-selling opportunities. Record and update customer interactions accurately. Stay updated on products and services to assist customers effectively. Utilize creative problem-solving skills to boost customer retention. What is Required At least 2 years of customer service experience in a call center. A high school diploma is required; college education is preferred. Outstanding written and verbal communication skills in both English and Spanish. A positive, professional attitude. Experience in diagnosing and troubleshooting consumer products and services. How to Stand Out Experience in supporting luxury brand products. Background in assisting with home appliances. Ability to empathize with consumers and deliver exceptional service. We prioritize candidate privacy and champion equal-opportunity employment. Our mission includes partnering with organizations that share this commitment, fostering a fair and secure hiring process for all. If you encounter any employer not adhering to these principles, please bring it to our attention. We do not act as the Employer of Record for this position; our role is solely to connect outstanding candidates with leading employers.
Location:
Austin
Category:
Office And Administrative Support Occupations

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