Receptionist, Englewood

Receptionist

New Yesterday

About the Organization
Novuskin is a premier membership-based med spa offering advanced aesthetic laser, injectables, skin, and body treatments. With a foundation built on results, education, and luxury, our team of expert Medical Providers, Aestheticians, Beauty Consultants, and Laser Technicians delivers exceptional client outcomes. We foster a supportive, high-performance environment that promotes career growth and client-first care.

Full-Time/Part-Time
Full-Time

Number of Openings
1

Pay Rate
$18.00

Req Number
CLE-25-00004

Description

What we offer: Medical, Dental, Vision, Matching 401K and so much more...

The Spa Receptionist is responsible for providing an effective service to guest, ensuring their schedules are accurate, responding to guest's questions and queries. The Spa Receptionist is also responsible for ensuring a clean and organised work space, delivering excellent communication and administration services. In this role you will be required to serve as back up to our Membership Enrollment team. You will be crossed trained in both Reception and Concierge Departments.

Responsible for checking in and out our Customers
Responsible for updating Customer information
Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.
Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.
Collect postal mail and direct it to the appropriate staff member
Responsible for cashing out customers that have purchased products and / or services.
Responsible for Front desk closing reports.
Responsible for keeping the front desk clean and presentable
Assist in planning company events, meetings, luncheons and employee team building activities
Assist in set up , break down and organizing company events
Ensure that Client information is up to date and in the system
Maintain world class customer service at the Concierge area, making sure the area is inviting, and has promotional materials available to clients.
Provide any support to all managers.
Promote monthly promotions
Handle credit transactions
Deal with banks and credit companies
Perform credit checks as needed
Handle sensitive date with confidentiality
Date entry of customer information
Manage customer details including all transactions
Manage money, payment plans and finances
Issue receipts and refunds (with manager approval)
Daily, weekly and monthly reports of all transactions
Provide quick and friendly answers to customer questions and complaints
Explain in detail all terms and conditions of selected membership
Thorough knowledge of all memberships and products and communicate the features and benefits of each.
Communicate with team members, as appropriate, through WhatsAp
Use the Zenoti schedule system to anticipate client closings.
Other duties as assigned by management

Position Requirements

High School diploma or equivalent
2+ years of data entry experience
Attention to detail
Ability to be flexible and able to think outside the box
1 - 2 years experience as a receptionist in an office setting or spa environment
Must be able to work in a fast paced environment
Must have excellent computer skills
Must be able to work weekends

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position
Receptionist

Exempt/Non-Exempt
Non-Exempt

Open Date
7/23/2025

Location
Novuskin CO LLC

This position is currently accepting applications.

Apply

Location:: Englewood
Job Type:: PartTime

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