Parts Specialist

Join Joe Warren & Sons Co. (JWS), a family-led business based in Norwood, MA, with over 30 years of experience in commercial refrigeration and food equipment services across New England. As we continue to grow, we're looking for a Parts Specialist who values Communication, Accountability, and Respect, our core principles.  We are seeking a Parts Specialist with experience sourcing parts in the HVAC/R, food service, kitchen, or similar trade industries. While we value candidates with automotive parts experience, we are not considering automotive parts backgrounds at this time, as direct experience with sourcing parts and equipment relevant to our industry is essential.

• Comprehensive health coverage, 4% match on 401k, life insurance and free dental
• Highly competitive pay structure with regular performance reviews and quarterly bonus incentives.
• Opportunities for professional development, training, and tuition reimbursement.
• A strong "promote from within" culture.

The Parts Specialist ensures the smooth operation of our commercial refrigeration and food equipment by sourcing and managing replacement parts. This role requires someone adept at research, analyzing schematics, and liaising with manufacturers to secure the right components efficiently.

Parts Specialist Responsibilities

• The Parts Specialist plays a pivotal role in ensuring optimal operation of our commercial refrigeration and food equipment by diligently researching, quoting, and ordering the requisite replacement parts. This role demands an individual who can navigate through complex schematics and diagrams, carry out deep-dive research, and engage with manufacturers to secure the correct components. Multitasking and cohesive team collaboration are vital to ensuring seamless task execution.
• Analyze schematics and diagrams to identify necessary parts.
• Quote, order, and manage parts acquisition with accuracy and timeliness.
• Collaborate with the Service Department to ensure parts are available as needed.
• Provide written proposals to customers and maintain follow-up communication.
• Assist with receiving orders and other relevant tasks.

• Experience: Proven background in sourcing parts in commercial refrigeration and/or food equipment. 
• Research Skills: Ability to dive deep into product details and identify accurate components.
• Communication: Strong verbal and written communication skills.
• Attention to Detail: Accuracy in reading schematics, managing orders, and quoting.
• Team Player: A proactive attitude, with a focus on collaboration.

Apply Now!

Join us in exemplifying our core values: Communication, Accountability, and Respect. If you’re eager to grow with a family-centric business and create an impact, we would love to hear from you.

Job Type: Full-time, on-site
Shift: Typically 7:30am-4:30pm
Salary: $50,000.00 - $70,000.00 + bonuses based on experience

We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in U.S. without sponsorship.

As an Equal Opportunity Employer, we provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws. 

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