Job Title : Customer Engagement, Principal Administrative Business Partner

Location: South San Francisco, CA Hybrid Schedule - onsite 3 days per week

Contract: 5-month contract with potential for extension/conversion

Pay: $45-57 hourly, depending on experience level

Job Description:

The Senior/Principal Administrative Business Partner will support the Customer Engagement (CE) field organization by anticipating, determining, and fulfilling stakeholder needs in a proactive, well-organized, and customer-oriented manner.

This position focuses on: administrative tasks, stakeholder collaboration, event planning, hiring/onboarding, and invoicing.

This role will report to the CE Head of Business Operations and will play a key role in leading various roles for meetings and events, coordinating scheduling processes, and providing business support within CE Operations.

Provide administrative support to the assigned leader, inclusive of calendaring, travel coordination, communications, meeting planning, and other administrative tasks as needed

Independently manage assigned leader calendaring and scheduling with various leadership levels of internal and external stakeholders, with a high level of confidentiality and proactivity

Plan, schedule, and coordinate virtual team & LT meetings

Act as “go-to-person” for general administrative questions or other inquiries (including extensive knowledge of GNE policies)

Maintain an up-to-date team roster, key document warehousing, and distribution lists for the teams

May participate in special projects to support the Leadership Team or team initiatives

Partner with internal stakeholder groups to track, manage, prepare, and support various projects and engagements

Coordinate collecting and implementing feedback for communications and surveys when applicable

Leverage a wide network across the organization to influence effective stakeholder engagement and connection

Assist the team in various administrative or operational activities such as coordinating agendas, gathering meeting information, editing departmental materials, channeling communication between the departments

Handle logistics for team meetings including sourcing, contracting, rooming lists, registration, communicating logistics, surveys, group activities, dinners, budget, invoice review and payment.

Coordinate with external administrative teams of key customers to facilitate in-office meetings, events, local programs, and gatherings at special congresses

Lead planning/logistics for charitable or community events or outreach across therapeutic areas, in collaboration with local teams

Support contract or funding requests as they relate to various team activities (e.g., HCP presentations, etc.)

Coordinate recruitment activities including: securing space, scheduling interviews, hangouts, communicating logistics to candidates and interviewers.

HS diploma or Bachelors degree (Preferred) with 3-5+ years of experience within customer engagement, administrative, and event management.