Credit Assistant (Customer Service & Accounts Support)

2 Days Old

We are currently hiring a
Credit Assistant
to support a fast-paced credit and customer service team. This role is ideal for someone who is detail-oriented, organized, and comfortable handling a high volume of calls and account activity.
Answer and manage a high volume of incoming calls professionally Assist customers with account questions, payments, billing, and order status Process and manage
Cash Before Delivery (CBD)
orders and accounts Enter and maintain accurate customer account information Support credit team with documentation, references, and reporting Assist with collections on past-due accounts (phone and email) Process payments, including credit card transactions Research and resolve account discrepancies and order issues Prepare correspondence, documents, and general administrative support
If you're dependable, detail-driven, and ready to contribute to a busy team, we'd love to hear from you. Apply today!
Requirements High school diploma or equivalent Typing speed of 40+ WPM Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced environment Basic computer skills (Microsoft Word, Excel, Outlook, internet navigation) Strong attention to detail and accuracy Ability to remain professional when handling difficult conversations Effective memo and letter writing Mathematical, spelling and accuracy aptitude
Benefits Why You'll Like This Role Stable, full-time opportunity Team-oriented environment Variety of administrative and customer-facing responsibilities Opportunity to grow within a professional office setting Benefits Offered 401(k) with company match Health, dental, and vision insurance Life insurance Paid time off
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Location:
Saraland
Category:
Office And Administrative Support Occupations

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