Who We Are:

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary of Role: This is a full-time hybrid position, with the expectation of two days onsite and three days remote each week. The position will have the responsibility to provide client advisory and consultative services for all health and welfare plans and services. Responsibilities include, but are not limited to, providing claims/cost reporting, strategic analysis, compliance and legislative guidance, contract and performance standards review, HR procedures assistance.

Essential Duties and Responsibilities

Marketing analysis of group benefits for new business and renewals

Manage marketing process and ensure spreadsheet terms are accurately implemented and documented

Claims and cost analysis for existing clients

Vendor liaison for clients for all service, billing, and eligibility issues with carriers

Responsible for meeting summaries and follow up with team members and external vendors

Familiarity with carrier contracts, polices, and differentiators

Responsible for maintaining outstanding checklists and renewal timelines for assigned clients

Contract review and compliance support

Proactive customer service and HR support

Communication, education, and wellness support coordinated with team members

Maintain files and databases

Implementation and compliance support in coordination with team members

Assist and organize the onboarding process for all new business cases and new business lines on designated accounts

Knowledge, Skills, and/or Abilities:

Exceptional written, oral, interpersonal communication skills

Advanced MS Office skills, to include excel, word, power point

Strong client development and relationship building skills

Ability to work both independently and within a team environment

Education and/or Experience:

5 years Client Management experience in Employee Benefits. Bachelor’s degree preferred. Experience in group core benefits, voluntary benefits, ancillary benefits, and enrollment/eligibility systems options for clients

Certificates, Licenses, Registration:

Resident state (FL 2-15) Life and Health Department of Insurance License

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $50,000 – $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer. PDN-9f7ad723-d44a-49bc-8602-2d2e9ee59f44 Remote working/work at home options are available for this role.