Visitor Center Customer Service Associate

3 Days Old

Are you passionate about sharing the vibrant history and culture of Boston? We are looking for enthusiastic individuals to join our team as Customer Service Representatives at the Visitor Information Center at Boston Common . This is a fantastic opportunity for high school graduates, retirees, college students home for the summer, or anyone seeking a rewarding part-time seasonal job. Become a valued member of our team that helps engage visitors and assists them in exploring the wonders of our city! Responsibilities include: Warmly welcoming visitors with a friendly demeanor and outstanding customer service. Keeping the work environment organized and presentable. Staying up-to-date on local events, Meet Boston membership benefits, and programs. Providing visitors with creative suggestions to enhance their experience in the city. Restocking current literature and merchandise in the center. Facilitating ticket sales for local attractions and tours. Assisting visitors and guests with inquiries and selling merchandise. Performing other related duties as assigned. Position Details: Seasonal part-time role requiring 15 to 25 hours per week, including some weekend work. (Visitor Center hours are 8:30 am - 5:00 pm, 7 days a week during spring and summer.) This position does not offer remote work options. Requirements: Strong customer service and communication skills. Familiarity with the Boston/Cambridge area is beneficial but training will be provided. Prior retail or point-of-sale experience is preferred, but not mandatory. Experience in concierge services or tourism centers is a plus but not required. Willingness to work on weekends and holidays as needed. Reliable transportation and punctual attendance are essential. Must wear the provided Meet Boston uniform and consent to a background check. Physical Demands: Ability to remain stationary for up to 50% of the time. Capable of frequently moving stock or merchandise weighing up to 25 lbs. Join Meet Boston for a dynamic, fun, and collaborative work environment! To apply, please submit your resume. Meet Boston is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering a workplace that reflects this commitment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation: $17-19 per hour
Location:
Norwell
Category:
Office And Administrative Support Occupations

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