Title Clerk

New Yesterday

Job Summary:
This position is responsible for processing vehicle titles using state DMV guidelines in a timely and accurate manner to assure a high level of customer satisfaction.
Accountabilities & Responsibilities:
* This position is responsible for processing vehicle titles using state DMV guidelines in a timely and accurate manner to assure a high level of customer satisfaction.
* Accurately process incoming titles daily from dealerships, banks and credit unions.
* Answer customer inquiries or concerns in person, email, fax or telephone in a professional manner.
* Troubleshooting and problem resolution specific to tiles; odometer discrepancies, power of attorney, etc.
* Maintains a professional, calm manner when negotiating with difficult or upset customers.
* Maintains a high level of confidentiality.
* Assures all phone calls and inquiries have been answered by the close of the day.
* Assist other departments as needed or assigned.
Experience & Education:
* High school diploma or GED
* 1-2 years' experience in titles, automotive industry, or related.
Knowledge & Skills:
* Proven experience with Microsoft Office or GSuite
* Effective communication and interpersonal skills
* Problem-solving tactics
* Detail orientation and time management
* Titles/automotive experience preferred
* Technical aptitude
* Proven multitasking abilities
#Ind123KW
Apply
Location:
Portland

We found some similar jobs based on your search