Therapeutic Area Manager, Medical Information Scientific Engagement (MISE)

Johnson & Johnson Innovative Medicine is searching for the best talent for a Therapeutic Area Manager, Medical Information Scientific Engagement (MISE) to be in Titusville, NJ.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Position Summary:

The Therapeutic Area Manager, Medical Information Scientific Engagement (MISE) is responsible for engaging healthcare professionals (HCP) and other customers in rich scientific dialogue and developing customer materials for use in response to unsolicited medical information requests. This position will serve as a point of contact for US HCP escalations. The Therapeutic Area Manager, MISE will evaluate voice-of-customer trends and provide insights to internal stakeholders. Additionally, this role will provide innovative solutions to optimize delivery of scientific information to customers. The Therapeutic Area Manager, MISE will be responsible for leading the medical information booth at scientific meetings and providing after-hours phone coverage for emergency escalations on a rotating basis. This position will conduct training sessions for scientific/product knowledge, mentor MISE team members/fellows and participate in departmental initiatives.

Key Responsibilities:

Patient Scientific Content Creation (25%)

• Leads the development and maintenance of scientific content for patients for assigned therapeutic area products including patient content for established products
• Conducts authoring and peer review of patient scientific responses for products within assigned therapeutic area
• Collaborates with the Medical Information Content Strategy and Innovation Digital team to help shape and review the innovative content formats for patient responses

Medical Information Request Handling (25%)

• Ensures high quality, personalized, cross-portfolio scientific engagement with all customers to demonstrate product and disease area expertise. Provides timely, accurate, thorough, and balanced scientific responses to unsolicited requests for information from internal and external customers consistent with regulatory guidelines and documentation standards with the Customer Relationship Management database. Conducts literature analysis as needed.
• Identifies, captures, and processes adverse events and product quality complaints following regulatory and company policies
• Ensures the highest standard of quality and compliance by supporting MISE quality assurance (QA) measures and confirms robust medical information provided is accurate and consistent

Escalation Support for Complex Inquiries (10%):

• Leads response creation for US escalated one-off inquiries within assigned therapeutic area
• Conducts peer review of US one-off response(s) created

Scientific Training (10%):

• Supports product and disease state-related scientific training
• Manages scientific training content development as needed

Voice of Customer and Insights (10%):

• Analyzes Voice of Customer data and identifies actionable insights to share with MISE leaders and internal partners to champion unmet data gap needs to accurately represent the voice of our most important stakeholder, our customers

Medical Information Booth Support at Scientific Meetings (10%):

• Provides Medical Information booth support at medical congresses, ensures participation in booth training, and completes all Medical Information booth support activities at the end of the congress.

Projects & After-hours Support (10%):

• Leads/participate in departmental strategic projects and other ad-hoc activities as assigned by leadership to ensure process improvement.
• Provides after-hours medical information support for emergency phone calls related to Johnson and Johnson products.

Qualifications:

Education:

• BS in Pharmacy or related science field
• Advanced Degree (e.g. PharmD) - preferred
• Drug Information or Clinical Residency/Fellowship - preferred

Required Skills:

• A minimum of 2-4 years in the healthcare field or pharmaceutical industry
• Ability to verbally communicate scientific information to healthcare professionals.
• Ability to conduct literature analysis.
• Experience building existing clinical foundations in pursuit of expertise in relevant therapeutic areas.
• Experience managing complexity and ability to work independently.
• Ability to collaborate with cross-functional partners/teams.
• Qualified to coach and mentor employees on a one-on-one basis as well as in a group.
• Strong computer skills (Microsoft Office)
• Strong organizational skills
• The ability to work 3 days a week in the Titusville office and travel up to 10% overnight domestically for conference attendance and company meetings.

Preferred Skills:

• Medical writing experience
• Knowledge in developing responses to scientific inquiries from healthcare professionals and/or consumers.
• Experience in gathering voices of customer/customer insights.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is: 100,000-150,000

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below.