Technical Support Engineer (San Francisco County)
8 Days Old
Technical Support Engineer
San Francisco
There is no sponsorship available. No agencies or C2C. Please do not submit candidates
Our client, a global managed services provider supporting over 250 firms in the banking and finance sector , is looking for a Technical Support Engineer to join their onsite team in San Francisco .
You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure, helping non-technical users keep critical systems running flawlessly.
Training will involved a fully cover 3 week trip to Ireland, so a passport is required.
What You'll Do:
Provide onsite technical support to clients in a professional, efficient manner
Troubleshoot and resolve technical issues, escalating complex problems when needed
Implement system enhancements and upgrades to improve performance and stability
Carry out routine maintenance , including software updates and configuration changes
What You'll Bring:
Bachelor's degree in Computer Science, IT , or a related field
1+ year's experience in a technical support role
Background working a similar role
Ideally in the financial service industry but this is flexible
Excellent communication and interpersonal skills
Experience with Microsoft 365, endpoint management, device deployment, and Azure (a big plus!)
Someone who has passion outside of work. Think sports, music, hiking, art etc
To speak in confidence about this opportunity please contact apply via the link
- Location:
- San Francisco County