Medical Staff Support Specialist

The Medical Staff Support Specialist provides administrative support for the Medical Staff Office, Departmental/Divisional Chiefs, the Medical Staff Officers, and Committee Chairs, the Medical Staff Committees, and members of the Medical Staff as required. The Support Specialist also assists in coordination of many operational aspects of the office including data management, credentials files maintenance, preparation of correspondence, office reports, rosters, schedules, and notices, and handles special projects. In addition, the Support Specialist is responsible for the coordination of inquiries from the public and practitioners seeking referral information regarding Mercy affiliated medical providers. The incumbent performs duties and tasks in accordance with performance standards established for the job. The incumbent may have access to highly confidential patient, employee and/or Mercy proprietary information, and must handle & protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position and conducts all job responsibilities according to the Mission and Values of Mercy Hospital.

Responsibilities:

• Responsible for the coordination of all meetings of the complex structure of the Medical Staff Committees and Departments/Divisions
• Responsible for the coordination of all other communications of the Medical Staff and relevant Hospital Staff
• Assists in all credentialing and privileging processes for the Medical Staff and Health Professional Affiliates
• Provides administrative support to the Department and Division Chiefs and Medical Staff Officers
• Provides assistance and support to the Medical Staff Specialists in assuring continued accreditation by The Joint Commission and licensure by the State of Maine
• Performs additional duties as required or assigned.

Other Information:

• Competencies and Skills
• Education
• Working Conditions

Competencies and Skills:

• 3+ years of relative work experience required.
• Demonstrates Adaptability
• Effectively Communicates
• Exercises Sound Judgment & Decision Making
• Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
• Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
• Utilizes Resources Effectively
• Behaves with Integrity and Builds Trust
• Cultivates Respect
• Fosters Accountability
• Practices Compassion

Education:

• Required High School Diploma/General Educational Development (GED)

Working Conditions:

• Potential exposure to abusive and/or aggressive people.
• Work with computers, typing, reading or writing.
• Lifting, moving and loading 20 to 30 pounds.
• Prolonged periods of sitting.
• Prolonged periods of standing.
• Prolonged periods of walking.

Location: Portland, Maine