Sr. HR Operations, Analyst
8 Days Old
Responsibilities:
- Accurately inputs individual or mass data into SAP HCM using Winshuttle scripting that includes but are not limited to the following transactions: Hire, Rehire, Transfer, LOA, Termination, Create/Maintain Job attributes, Position and Org Units to assist in planning and execution of reorganizations within the structure.
- Manages sensitive information including but not limited to salary, personal information, and organizational structural redesigns.
- Fosters and maintain productive working relationships with HR community and other business partners as needed.
- Review audits and errors arising from QA, Benefits, Payroll and UKG for data integrity and works with HR client groups to complete corrections when errors are identified.
- Conduct validation with reasonable checks and analysis of data received prior to making changes in the system to avoid errors.
- Acquire and maintain expertise to provide support in VERSANT HR systems that include, but are not limited to, SAP HCM, Zendesk, and O365 PowerApps
- Assists with ensuring successful Tier 2 resolution of data issues, meeting SLAs, and providing excellent customer service for escalated issues coming into the HR Operations team, as well as cases generated within Zendesk.
- Develops strong knowledge of Business to understand data and reasonable checks on data received for input.
- Responds and completes transaction processing within the defined Service Level Agreements (SLAs).
- Identifies and escalates system defects to leadership and performs system testing as needed.
- Fulfills responsibilities in compliance with department and company policies and procedures.
- Assist with developing and maintaining procedural documentation of internal and external processes.
- Other duties and responsibilities will be assigned as needed.
Qualifications
What you'll need:
- Bachelor's degree or at least 5 years of equivalent HRIS work experience.
- 2+ years' experience with SAP HCM or any other related HRIS system with HR data entry.
- Intermediate to advance expertise with Microsoft Office Suite (Word, Excel, PowerPoint)
Desired Characteristics:
- Excellent interpersonal and team skills, ability to communicate well with individuals and in group settings at all levels of an organization
- Demonstrates strong customer service skills including the ability to defuse difficult situations tactfully with sensitivity and respect.
- Demonstrates ability to answer questions and explain systems and processes to business partners.
- Solid written and verbal communication
- Excellent time management, organizational, analytical and problem-solving skills
- Exceptional attention to detail and ability to meet deadlines
- Demonstrates flexibility and adaptability in performing work duties
Eligibility Requirements:
- Must be willing to work overtime when required
- Must be willing to travel for work related business if necessary
Additional Requirements:
Hybrid: This position has been designated as hybrid, generally contributing from the Englewood Cliffs, NJ office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary range: $65,000 - $80,000.
- Location:
- New York