Import Operations Specialist

Founded in 1984, Scarbrough Global has grown its global logistics operation one client and one employee at a time. Whether international freight forwarding, customs brokerage, domestic trucking, or warehousing, The Scarbrough Group manages supply chains differently. We remain a people-first organization with dedication to our core values and support for our community. Our employees bring their unique talents and perspectives into a dynamic team of supply chain professionals. Scarbrough prides itself on building strong relationships, providing competitive benefits, and creating an environment for professional growth.

The Import Operations Specialist at Scarbrough represents the company to our clients, coordinates freight and maintains compliance for our clients import activities. The Import Operations Specialist is the main point of contact for our clients and works as an instrumental partner to their import needs.

• Maintain relationships and proactive communication with customers, agents, colleagues, and vendors
• Manage freight lanes and rates, book cargo
• Prepare compliant ISF submissions and customs entries
• Establish dialogue with various government agencies to facilitate resolution on import matters
• Demonstrate accounting skills including client invoicing and vendor payables
• Track incoming shipments and update tracking system to provide visibility
• Coordinate shipments for final delivery

Desired Skills & Experience

• Minimum of 5 years' experience in a customs-related role
• Minimum 3 years' experience handling air and ocean shipments, including arranging deliveries.
• Knowledge of customs programs (low value imports, bonded shipments, temporary imports, etc).
• Exceptional customer service skills with the desire to go above and beyond for all clients
• Strong time management and organizational skills with the ability to multi-task
• Ability to work both independently and within a team
• Proficient knowledge of Microsoft Office, including Excel, as well as proficient knowledge of Google Docs
• Knowledge of applicable customs laws, regulations, trade agreements

Additional Ideal Qualifications

• Experience working in CargoWise
• CCS or CTCS Designation
• Freight experience

Company Benefits

All benefits, vacations, and raises are provided according to Scabrough Global policy. Scarbrough offers a competitive benefits package to all full-time employees beginning at the first of the month following 30 days of hire, which includes:

• Company-Paid Employee Health Insurance
• Vacation - Unlimited Flex PTO
• Personal/Sick days - Unlimited Flex PTO
• Company-Paid Life Insurance and Short/Long Term Disability
• Dental and Vision Insurance - Scarbrough offers optional, low-cost dental and vision insurance policies, with the premiums paid by the employee if elected.
• 401(k) - The company offers a "Safe Harbor" contribution of 3% of each employee's salary to the 401(k) account, regardless of whether the employee contributes