Date Posted: 07/25/2025

Hiring Organization: Rose International

Position Number: 486066

Industry: Telecommunications

Job Title: Social Media Community Manager

Job Location: Dallas, TX, USA, 75202

Work Model: Onsite

Shift: Normal Business hours

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 13

Min Hourly Rate ($): 40.00

Max Hourly Rate ($): 44.00

Must Have Skills/Attributes: HTML, Public Relations, Social Media

Experience Desired: Strong social media writing skills with ability to craft both engaging and (6 yrs); Experience in PR or crisis communications with a focus on brand reputation (6 yrs)

Preferred Education: Bachelor’s Degree

**C2C is not available**

Job Description

***Only qualified Social Media Community Manager candidates located near Dallas, TX to be considered due to the position requiring an onsite presence. ***

Required Skills & Abilities:

· Strong social media writing skills with ability to craft both engaging and sensitive messaging.

· Experience in PR or crisis communications with a focus on brand reputation.

· Proven ability to develop clear processes and communication plans independently.

· Collaborative mindset with experience working across internal teams and external agencies.

· Strategic thinker with a deep understanding of social media trends and audience engagement.

· A knack for writing compelling, clear, and relatable social media content—whether it’s day-to-day engagement or sensitive crisis messaging.

· Experience or strong familiarity with PR or crisis communications, especially knowing how to adjust messages for different audiences with empathy and impact.

· The ability to work independently building processes and communication plans from scratch that keep everyone aligned and moving forward.

· A collaborative spirit who enjoys working across teams and agencies, making sure everyone knows their role and how to contribute.

· A social media mindset: you understand the fast pace, the nuances of various platforms, and how to use that knowledge to protect and promote the brand.

Role & Responsibilities:

· Develop and document streamlined processes that guide how we engage with our social communities, ensuring smooth collaboration across teams including PR, Customer Care, and our external agency of Community Managers.

· Work closely with our Social Media Manager to align engagement strategies and set clear guidelines that empower our Community Management team to respond confidently and consistently.

· Lead crisis communications planning with a social media lens—helping the team anticipate reputational risks, monitor the pulse online, and coordinate reactive messaging when needed.

· Serve as the go-to liaison across internal and external teams, orchestrating efforts during both everyday engagement and high-pressure situations.

· Keep a finger on the pulse of social trends, audience sentiment, and key metrics to inform ongoing improvements to processes and communication approaches.

**Only those lawfully authorized to work in the designated country associated with the position will be considered. **

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.