Service Advisor Assistant
New Yesterday
Location: International BMW - West Allis WI
Employment Type: Full-Time
Compensation: Competitive pay + benefits
International BMW, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!
What You'll Do:
- Support the Service Advisors in daily operations and customer interactions
- Greet clients, assist with vehicle check-in, and ensure a smooth intake process
- Communicate service updates to customers via phone, text, and email
- Coordinate vehicle movement between service lanes, technician bays, and the car wash
- Prepare repair orders and ensure documentation accuracy
- Maintain a clean, organized, and welcoming service reception area
- Assist with loaner vehicle coordination and key management
- Prior automotive or customer service experience preferred
- Strong communication and organizational skills
- Energetic, detail-oriented, and eager to learn
- Ability to multitask in a high-volume environment
- Valid driver's license and clean driving record required
- Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus
- Competitive hourly wage + performance bonuses
- Full benefits package (medical, dental, vision, 401k)
- Paid training and advancement opportunities
- Employee discounts on parts, service, and vehicles
- A team culture that values excellence and growth
Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you'll play a vital role in delivering the premium experience our BMW clients expect - and deserve.
- Location:
- Milwaukee
- Job Type:
- FullTime
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