Job Summary: As a Temporary Server/Busser/Food Runner, you will be responsible for delivering excellent guest service while ensuring that the dining area remains clean and organized. You will also play a key role in efficiently delivering food from the kitchen to the tables. This role requires strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced, temporary setting.

Essential Functions:

Server Responsibilities:

• Greet and seat guests warmly, ensuring a positive first impression.
• Present menus, provide information about menu items, and make recommendations.
• Accurately take and process food and drink orders using a point-of-sale system.
• Serve food and beverages promptly, ensuring a high standard of service.
• Handle transactions, including processing payments and managing cash/credit transactions.
• Maintain awareness of current event promotions, specials, and menu items.
• Address guest inquiries and concerns with professionalism and resolve issues effectively.
• Work closely with kitchen and bar staff to ensure timely order fulfillment.

Busser Responsibilities:

• Clear and clean tables promptly after guests have finished dining.
• Reset tables with clean linens, silverware, glassware, and condiments.
• Keep the dining area tidy and organized, including floors and seating areas.
• Refill beverages and provide additional support to guests as needed.
• Assist with restocking supplies and preparing for peak service periods.
• Collaborate with servers and other team members to manage busy periods effectively.
• Dispose of trash and manage waste disposal in accordance with health and safety guidelines.

Food Runner Responsibilities:

• Retrieve and deliver food orders from the kitchen to the appropriate tables efficiently.
• Ensure that food is presented in an appealing and accurate manner, with attention to special requests and dietary restrictions.
• Communicate effectively with kitchen staff to address any issues or special requests.
• Assist with the organization and management of the expediting station to ensure smooth food delivery.
• Provide support to servers and bussers by helping with the setup and breakdown of dining areas during busy periods.

Qualifications:

• Previous experience in a similar role is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a high-energy, temporary environment.
• Strong attention to detail and commitment to high-quality service.
• Capability to handle multiple tasks and manage time effectively.
• Flexibility to work varied shifts, including evenings, weekends, and potentially extended hours.
• Ability to stand and walk for extended periods.

Physical Requirements:

• Ability to lift and carry up to 25 pounds.
• Ability to bend, reach, and perform repetitive motions.

Benefits:

• Competitive pay, including tips.
• Opportunity to be part of a unique and exciting event.
• Flexible scheduling for the duration of the pop-up.
• Potential for future opportunities based on performance.