Senior Business Analyst In Quote To Cash With Go To Market Analytics Expertise

The Finance Systems Excellence group drives systems automation by partnering with our Finance business and IT partners. These include Go-To-Market initiatives, Global systems implementations, Tier 1/2/3 projects, system enhancements, and robotic process automation with an AI first approach.

Obtaining a thorough understanding of the end-to-end Quote to Cash (QTC) business processes and the design of the underlying models supporting reporting in Snowflake and Tableau.

Supporting integrated testing strategies, coordinate testing efforts with end users (during UAT), monitor test execution, and provide metrics to leadership.

Leading high-quality documentation efforts throughout projects, including collecting design decisions, system configuration, processes/workflow, data extracts, interface requirements, end-user training, etc.

Participating in data extraction/conversion exercises with business teams and IT for projects involving a change in the current application/vendor.

Supporting internal processes and audit procedures to ensure Finance SOX controls compliance and data integrity of systems post-go-live.

Providing backup support for current systems, resolving issues through triage with cross-functional teams and partnering with IT for deployment and hyper-care.

Prioritizing requests with business teams for quarterly initiatives and partnering with cross-functional groups through the systems development life cycle.

5+ years' Quote to Cash experience in SaaS finance or related functions within high-volume, fast-growth environments, with a B.S. in Business Operations, Finance, Accounting, or related field.

3+ years of experience in Snowflake reporting, expertise in interpreting SQL queries and transformation framework, along with hands-on experience in Salesforce (SFDC) and Zuora.

Have experience in leveraging AI to simplify manual processes and exposure to Robotic process automation tools such as Automation Anywhere.

Be proficient in Microsoft Office Word, Excel, and G Suite tools.

Excellent analytical and problem-solving skills - able to independently think through issues and provide well-thought-out alternate solutions.

Be comfortable engaging with business and IT team members globally, and with external vendor project teams across different time zones.

Have excellent written and verbal interpersonal skills, with organizational abilities to thrive in a dynamic, multitasking environment.

Salary Range or On Target Earnings:

Minimum: $98,900.00

Maximum: $228,700.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.