SDR Sales Director

New Today

A Snapshot of WFS Group: WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. Competitive Comp Structure & Earning Potential! Selling Life Changing Products! Managing Top Performing Fully Remote SDR Teams! Position Overview: At WFS, we're not just outsourced sales—we’re outsourced sales operations. That distinction is more than semantics; it’s a strategic advantage. Where most firms stop at talent, we go further, embedding scalable sales infrastructure and leadership into every client account. The SDR Sales Director is a critical evolution of our traditional Sales Director role, tailored specifically to lead our Setter Department —the heartbeat of outbound lead generation and appointment setting at WFS. This is a high-impact leadership role that combines sales management, systems optimization, and strategic thinking to build a world-class setter operation from the ground up. While many of the core responsibilities mirror that of a traditional Sales Director, this role leans heavily into the build and scale phase—establishing outreach best practices, implementing technology-driven processes, and maximizing ROAS through smarter, more efficient appointment setting. You SHOULD apply to this role if: You’ve managed sales development or appointment setting teams in fast-paced, high-ticket B2C
You’re obsessed with systems, automation, and efficiency —and you've got the track record to prove it
You have a deep understanding of lead generation and know how to turn clicks and lists into qualified appointments
You’ve got a knack for motivating and coaching junior reps to become appointment-setting machines
You live and breathe CRM data and aren’t afraid of pivot tables, dashboards, or CRM workflows
You believe that AI and automation aren't here to replace sales—just the boring parts
You know how to align outbound motion with marketing and sales to create a frictionless funnel
You like tinkering with sequences and testing subject lines more than most people like their hobbies
You’re energized by a startup-style pace and love building things from scratch
You’re a curious learner with a strong bias toward action
You SHOULD NOT apply to this role if: You haven’t built or managed a team of setters, SDRs, or outbound sales reps
You’re uncomfortable working with data, systems, or sales tech
You want a plug-and-play system—you’ll be expected to help build the system
You think marketing owns the top of the funnel
You don’t believe in ongoing rep development or “inspect what you expect” leadership
You’re allergic to CRMs, KPIs, or process documentation
You can’t handle a fast-paced, ever-evolving environment
You don’t love experimenting, failing fast, and optimizing everything
Major Roles & Responsibilities: Lead and manage the WFS Setter Department , including day-to-day team oversight and individual performance management
Build and continuously optimize setter operations , including outreach strategies, call scripts, objection handling, and lead routing logic
Develop best practices around outbound lead generation , lead scoring, and appointment setting cadence
Create and iterate on sales enablement assets specifically for the setter motion (templates, SOPs, call frameworks, etc.)
Oversee the implementation of AI tools, automations, and workflows to increase efficiency and reduce manual labor
Track team KPIs across pipeline activity, show rates, held rates, and lead-to-close conversion
Partner with Marketing to align messaging, targeting, and outbound lists
Monitor CRM data hygiene and reporting in partnership with Sales Integrators
Run daily huddles, conduct 1:1s with setters, and facilitate role plays and call reviews
Create training modules and onboarding processes for new setters in collaboration with the STC (Sales Training Center)
Lead rep hiring decisions in coordination with the CSO and TA team
Regularly audit outbound funnels and recommend improvements to boost ROAS
Take full ownership of setter revenue contribution and team performance
Bonus Points If: You’ve implemented tools like Outreach, Apollo, HubSpot Sequences, or custom automations with Zapier and AI integrations
You’ve configured power dialers with automatic assignment rules to enable speed to lead and sophisticated dialing priority systems
You’ve managed a remote sales development team before
You have experience in the online education, coaching, or info-product space
You’re known for building culture even in teams that never meet in person
You love pizza but eat it without ranch (…just kidding. Kind of.)
Job Type: Full-time Pay: $120,000.00 - $250,000.00 per year Compensation package: Bonus opportunities
Commission only
Commission pay
Uncapped commission
Schedule: Monday to Friday
Work Location: Remote
Compensation Range: $120K - $250K
Location:
Charlotte
Salary:
$120,000 - $250,000 per year
Job Type:
FullTime
Category:
Business

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