Sales & Customer Success Associate (Remote) Location: Remote

Take the next step in your career now, scroll down to read the full role description and make your application. Employment Type: Full-Time Company Description FNA Inc., based in North America, is the world's leading fire prevention and protection company. As the largest distributor of Firefly systems, FNA delivers cutting-edge fire protection solutions that help businesses operate safely and without interruption. By leveraging advanced detection and suppression technology, FNA prevents fires and mitigates risk before incidents escalate. Our systems identify and extinguish ignition sources within milliseconds, protecting critical machinery, facilities, and large-scale environments such as warehouses. FNA's proactive approach prioritizes safety, efficiency, and operational continuity across a wide range of industries. Role Description FNA Inc. is seeking a Sales & Customer Success Associate to join our growing team. This is a full-time, remote role focused on 100% cold calling and outbound outreach to potential customers, while also supporting existing customers to ensure satisfaction and long-term retention. This position is ideal for someone who is confident on the phone, communicates clearly, and enjoys building relationships through conversation. Key Responsibilities Conduct high-volume cold calling to prospective customers Clearly communicate FNA's solutions and value proposition Engage with customers to understand needs and identify opportunities Support existing customers by addressing questions and ensuring a positive experience Maintain accurate records of outreach and customer interactions Collaborate with internal teams to improve customer experience and retention Qualifications Excellent verbal communication and listening skills Comfortable making cold calls and engaging new contacts by phone Clear, confident, and professional speaking xsgimln ability Strong interpersonal skills and a customer-focused mindset Ability to handle objections and maintain a positive attitude Self-motivated and able to work independently in a remote environment Minimum requirement: GED or High School Diploma Hands-on experience and strong communication skills are valued more than formal education. Compensation & Benefits Competitive base salary Commission opportunities based on performance Health insurance benefits Fully remote work environment Growth opportunities within a global industry leader