Compensation Range: $80,000 - $90,000 per year.

Job Summary:

The Service Manager is responsible for directing all of the service operations and ensure processes are completed in a timely manner and with the highest quality standards. The Service Manager must be prepared to adapt to the changing needs of a fast-paced production environment while leading their team to success. The Service Manager is expected to represent Republic Master Chefs with the highest standards of professionalism and integrity.

Job Description: Oversee a workforce of 40+ employees in service department Successfully resolves customer related issues training a team on effective sales techniques Responsible for establishing and monitoring a proper departmental workflow that enhances speed and efficiency without compromising safety or integrity while conforming to assigned objectives, plans, schedules, and budget Adhere to safety standards at all times while enforcing safe work habits with all employees; this includes OSHA regulations and facility safety guidelines Attend scheduled staff meetings, daily internal service meetings, and trainings as required Communicate with Area Manager about rules, regulations, policies, and company objectives Implement safety measures for accident prevention performance through monthly departmental safety meetings and ensure with Area Manager employee safety compliance Ensure all service employees comply with required PPE standards as required as well as all safety policies Oversee employee hiring, training, development, and management, providing guidance to Area Managers and Route Service Representatives. Complete and maintain all required record keeping, data, and paperwork as needed such as OSHA 300, employee injuries, disciplinary notices, performance reviews, and weekly attendance reports for payroll processing Apply disciplinary actions as required, always adhering to CBA and company policy. This will include tracking and logging attendance for all employees. Any disciplinary actions should include the participation of the HR representative of the plant. Investigate and respond to all employee complaints or concerns Comply with all company policies and procedures Must maintain regular and punctual attendance Perform other related duties as assigned This job description is not intended to be all-inclusive and employees will also perform other duties as assigned by management as required.

Republic Master Chefs reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Education: High school diploma or equivalent (Preferred) Skills: 3-5 years of management experience 2 years' experience leading a team in a production environment Strong leadership and team-building skills Computer software skills Ability to coach and mentor employees Able to read, write, and speak English and Spanish fluently Physical: Repetitive motions limited to repeated bending, stretching, twisting, reaching and pushing/pulling Physically able to lift up to 25 lbs, carry up to 25 lbs, and move up to 25 lbs. Exposure to reasonable noise level, changes in temperature, odors, humidity, lint, and dust

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.