Retail Sales Lead Generator
New Yesterday
About the Role: We are looking for energetic and engaging Retail Sales Lead Generators to represent HL Bowman inside major home improvement retail locations. You will be the first point of contact for customers, sparking conversations, qualifying interest, and setting high-quality appointments for our Comfort Consultant sales team. This is a performance-driven role that requires enthusiasm, professionalism, and a genuine desire to help customers improve their homes.
Why You’ll Want to Work Here:
Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
Earn more when you achieve more – your success drives your rewards
Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
Secure your financial future – 401(k) with company match
We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends
Speed and scale – work with a company that operates at the speed of a start up with the investment backing of institutional investors
Retail Sales Lead Generator Key Responsibilities:
Engage customers inside retail locations to start conversations and build interest in our services
Qualify prospects by asking key questions and identifying needs
Schedule in-home sales and service appointments for our Comfort Consultants
Meet or exceed daily/weekly lead generation and appointment-setting targets
Follow company scripts, guidelines, and compliance requirements
Always represent HL Bowman and our retail partners with professionalism
Participate in regular training, role-playing, and coaching sessions
Track and record customer interactions and appointments in CRM tools (e.g., Salesforce, SalesRabbit)
Assist with in-store promotions, associate relationship building, seasonal events, and brand awareness activities
Maintain a clean, professional display area and follow all retail store protocols
Retail Sales Lead Generator Qualifications:
2+ years of experience in customer service, field canvassing, retail sales, lead generation, or promotions required
Outgoing personality with the ability to initiate conversations with strangers
Comfortable working in a busy, customer-facing environment
Proven ability to meet performance goals in a metrics-driven role
Basic computer skills for data entry and appointment scheduling
Reliable transportation to travel to assigned retail locations
Ability to work retail store hours, including weekends and some evenings
High school diploma or equivalent required
Knowledge of HVAC, plumbing, or home services a plus
Bilingual (English/Spanish) is highly preferred
Retail Sales Lead Generator Interpersonal Qualifications:
Friendly, approachable, and customer-focused
Self-motivated with a proactive attitude
Able to handle rejection and keep a positive outlook
High level of integrity and professionalism in representing our brand
About The Company:
Since 1946, HL Bowman has remained a family-owned business. Our current Enders team of father-and-son owners, Dennis and Bryan Enders are the second and third generations at our helm. Back in 1946, Herb Bowman started the business with Dennis’s parents. After Herb stepped down due to illness, Dennis’s parents continued the business with the American business dream in their sights—growing it organically with just the two of them. At HL Bowman, we treat both our residential and commercial customers with respect. You are family to us. From our very beginning, we base how we treat you on how we want to be treated. This resonates throughout every aspect of our HL Bowman team—from our phone interactions to our home appointments to our billing.
HL Bowman is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
- Location:
- Wilkes-Barre
- Job Type:
- PartTime
- Category:
- Business