Regional Manager Location: Eastvale, CA Compensation: $140,000 plus Bonus Employment Type: Full-time

About Us: TAKON Talent is a veteran-focused recruiting firm dedicated to connecting exceptional leaders with top organizations. Our client is a respected facilities services provider serving large multi-site clients across the United States.

Reports To: Director of Operations

Role Overview The Regional Operations Manager is responsible for leading and executing operational strategy across multiple sites within an assigned region. This role serves as the primary point of contact for senior client leadership, oversees site-level performance, ensures compliance with operational policies, and drives continuous improvement initiatives. The position requires strong leadership, operational discipline, and the ability to manage complex, multi-site environments.

Key Responsibilities

Operational Leadership Serve as the primary regional point of contact for senior and regional-level client leadership Interface with site functional leaders on escalations and operational issues as needed Oversee regional and site-level special projects and initiatives Conduct regular regional audits and operational reviews with clients, as required Formulate, implement, and enforce operational policies aligned with organizational objectives Review, refine, and standardize processes across all sites within the region Ensure compliance with all operational policies, procedures, and regulatory requirements Implement and maintain all operational protocols and standards People Management Lead and oversee site leadership teams, including site managers, supervisors, and support staff Conduct scheduled and ad hoc performance reviews for subordinate staff Coach and support site leadership to achieve operational, safety, and performance goals Oversee recruitment, hiring, training, progressive discipline, and terminations Serve as Tier 2 escalation support for operational issues, incidents, and emergencies Foster a culture of accountability, teamwork, and continuous improvement Business & Client Management Manage client relationships and act as first point of escalation for site-level concerns Conduct regular site audits and report findings to senior leadership Lead or support investigations related to safety, HR, or operational incidents, preparing formal reports Collaborate with site leadership to ensure timely completion of approved special projects Communicate with external vendors regarding outsourced services or supplies Monitor staffing levels, attendance, and workforce performance across all managed locations Provide guidance and training on policies, best practices, and corrective actions Administrative & Financial Management Manage departmental budgets including labor, supplies, and equipment Approve payroll and reconcile labor costs against budgeted forecasts Oversee billing accuracy, invoicing, and collections performance Maintain and review employee and customer databases on a periodic basis Prepare annual operating budgets and business plans for assigned region Conduct periodic account and financial performance reviews Ensure all purchases comply with established approval and procurement procedures

Qualifications Education High school diploma required Degree or diploma in Operations, Business Management, or related field preferred Experience Minimum of three (3) years of management experience in an operational environment Multi-site operations experience preferred Experience in facilities services, distribution, logistics, or similar service-based operations is a plus

Skills & Competencies Strong written and verbal communication skills Proven leadership and sound decision-making ability Ability to motivate, develop, and engage teams to drive performance Highly organized with strong attention to detail Demonstrated integrity and strong work ethic Proven ability to build and maintain effective working relationships Adaptable, flexible, and effective in fast-paced environments Strong problem-solving and root-cause analysis skills Customer-focused with a commitment to service excellence Commitment to quality, safety, and compliance Collaborative team player who supports shared success