TEMP TO HIRE

IN-PERSON - HOUSTON, TX.

Houston First recognizes and appreciates the importance of cultivating an environment that nurtures talent; is equitable and values different perspectives and backgrounds; and, above all, is respectful to everyone.
 

The Receptionist is the first point of contact for visitors, clients, and guests, offering exceptional service and administrative support to the Convention & Cultural Facilities and Services Department. 

• This role is ideal for someone who thrives in fast-paced environments, values customer service and hospitality, and enjoys engaging with people at all levels.
• This position will commence with a 90-day temporary period. Upon satisfactory performance, the role will seamlessly transition into a full-time position.

REPORTS TO: Director, Security 

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

 

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

• Answers and professionally directs incoming calls at all times.
• Receives all visitors, works closely with the staff to expedite guest assistance to the proper department, team member,r or conference room.
• Assists the Convention & Cultural Facilities and Services Department with day-to-day administrative and clerical activities.
• Maintains a professional front desk appearance
• Day-to-day operations of the main switchboards; including transferring the phone system to night/holiday greeting and transferring calls into voice mail
• Understands all Houston First Corporation (HFC) departmental operations to direct calls or visitors appropriately
• Retrieves and redirects switchboard voicemail daily
• Validates parking for guests and team members and tracks in Excel
• Manually keeps a record of deliveries made to the front desk and ensures all packages are removed from the front desk within 24 hours of receipt
• Other duties and special projects as required.

 

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• Two years of secretarial/administrative experience

 

KNOWLEDGE, SKILLS, AND ABILITIES

• Basic computer skills in Microsoft Office Suite and Outlook environment
• Professional communication both verbal and written
• Strong interpersonal skills
• Ability to interact with the public and international callers and guests
• Maintains a pleasant disposition at all times

WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 

• ☒ No major sources of discomfort; normal office environment
• ☒ Ability to lift, push or pull at least 10 pounds

For more information on Houston First and the benefits offered, please feel free to explore the following links.

About Us | Houston First Corporation
Diversity Equity & Inclusion | Houston First Corporation
Total Rewards - Benefits | Houston First Corporation

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