Provide administrative support to the Raleigh Branch by performing essential duties and responsibilities listed below.

· Answer, screen and forward in-coming calls, greet visitors, distribute office mail.

· Prep and send outgoing mail - UPS several times a week, and USPS as needed.

· Assist walk in customers with toner pickups & returns, payment drop offs, questions, etc.

· Maintain inventory of office supplies, breakroom and cleaning supplies, product literature, and marketing materials.

· Ensure lobby, demo room and conference rooms are kept presentable.

· Help organize branch events, meetings, technology expos, lunch & learns, etc.

· Organize pre-screening interviews for potential employees.

· Cross-trained across branch administrative positions for backup purposes.

Assist Sales Department with CRM data entry, account research, rep reassignment and other administrative tasks.

· Maintain Branch level Control Log, which is where new order information is entered and shared with management and corporate offices.

· Scan customer orders and service orders into the document management software, and maintain accuracy with data.

· Assist administratively with the close of the month (scan branch splits, print and distribute SCR's, document serial numbers, help organize paperwork, etc.).

Assist Branch Sales Manager with monthly sales calculations and summaries.

· Data capture, reorganization, and calculations through spreadsheets and bar charts as requested for Sales and Service

Departments.

· Assist administrative team with special projects, large installations and inventory research.

· Special projects as assigned by Supervisor.

Must have the ability to communicate orally with vendors, customers and employees. Must have the basic clerical skills to include Microsoft Word, Excel, data entry, etc. Must have the ability to operate office machinery (copier, fax, computer, multi-line phones, etc.) Must have a minimum high school diploma or equivalent plus two years’ work history in a position(s) requiring similar responsibilities.