PSC Greeter, Miami

PSC Greeter

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Job Title: Patient Service Center (PSC) Front Office Associate
Location: Miami, FL
Duration: 6 months
Schedule: M-F 6am-3pm

Overview:

Seeking a customer-focused front office associate to support PSC operations. Responsibilities include assisting patients with kiosk check-in, handling inquiries, basic clerical work, and ensuring compliance with HIPAA. Must be reliable, organized, and able to work in a fast-paced environment. This is not a traditional front desk position but does involve direct patient interaction.

Key Responsibilities:

Greet and assist patients with kiosk check-in
Provide exceptional customer service
Perform clerical tasks: data entry, filing, faxing, mail prep
Manage insurance documentation and payment processing
Answer phones professionally and resolve inquiries
Ensure HIPAA compliance and follow internal procedures
Maintain office supplies and assist with stocking
Support multiple sites as needed; may be cross-trained for PSR I role

Qualifications:

Required:

High school diploma or equivalent
1+ year customer service experience
Reliable personal transportation

Preferred:

Experience with data entry, keyboarding, or PC systems
Familiarity with medical terminology (a plus)

Skills & Attributes:

Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask
Dependable, punctual, and flexible with scheduling
Physically able to sit/stand for long periods, lift up to 25 lbs

Apply

Location:: Miami

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