Project Management - Project Manager - General - Lead
New Yesterday
Job Description: Project Manager (Network Compliance)
Scope Summary
Establishing and Managing Network Compliance Process for all of US Card Authorizations
Process and Program Improvement for US Card Authorizations
Responsibilities / Deliverables
Network Compliance Process Creation
Partner with Product, Tech, and Operations to establish a new Network Compliance Process that focuses on accuracy, sustainability and well-managed
Clearly define, socialize, and build buy-in for a new network compliance process that captures network changes, identifies impactful changes, and tracks changes to completion.
Create and maintain a formal tracker of network changes that allows the organization to easily identify network changes (new and old), understand the status of work required, and track accountability.
Follow a test and learn approach when implementing the new process, incorporating feedback along the way, but always true back to the principle of "accuracy"
Create clarity in the process by building relationships and sharing process documents. Making sure everyone knows their roles and responsibilities
Network Compliance Process Execution
Capture all upcoming network changes directly from the networks and track those changes in a central document
Update the central tracker/document frequently to stay on top of new network changes and the status of network related work/updates
Learn the authorizations ecosystem to help identify impacts and effectively communicate network changes
Escalate network-related work that is off track to product and/or poses risk to the organization
Help mitigate change management risks by influencing monitoring plans and effectively communicating network-related changes to the right people, at the right time
Network Compliance Process Improvement
Operationalize the process in a way that allows it to scale to new people and new intent
Integrate the Network Compliance process into the broader authorizations program
Leverage the knowledge gained to help authorizations prepare for the future of network compliance
Operational Improvement
Identify and streamline processes to enhance operational efficiencies across authorizations
Support teammates as we try to standardize and mature our program and delivery management
The Successful Candidate...
Has strong leadership skills and is able to influence others to adopt a new process
Can operate effectively and independently in white space
Is able to efficiently learn complex processes and apply that knowledge immediately
Understands well-managed - What it looks like and how to get there
Is able to communicate effectively and bring clarity to ambiguous situations
Thinks strategically and can create a sustainable process (From idea to reality)
Basic Qualifications
Bachelor's Degree or military experience
t least 3 years of experience in Project, Process, Risk or Product Management
t least 1 year of experience working directly with technology or product teams
Preferred Qualifications
Master's Degree or MBA
t least 5 years of experience in Project, Process, Risk or Product Management
- Location:
- Richmond
