Product Analyst We are seeking a detail-oriented and agile-minded Platform Product Analyst to join our team. The ideal candidate will be a strong communicator and critical thinker with a background in product management, agile delivery, and quality assurance. This role is deeply embedded in the development lifecycle—working closely with engineering teams to drive agile ceremonies, ensure delivery quality, and support the development of new features. The Product Analyst will help shape our platform roadmap and play a key role in setting operational standards for how we deliver solutions. Job Details Product Analyst (Contract) Location: Lehi, UT 84043 preferred (Open to remote) Duration: 1 Year Team: Productivity and Insights US Key Responsibilities: Gather business requirements from stakeholders and customers and translate them into actionable Jira stories. Lead and facilitate agile ceremonies including daily stand-ups, sprint planning, retrospectives, and backlog grooming. Collaborate closely with engineering teams to ensure stories are well-defined, prioritized, and ready for development. Own the QA process by documenting test suites, coordinating test automation efforts, and validating final delivery to production. Partner with product managers and developers to ensure alignment on scope, timelines, and quality expectations. Conduct user research, surveys, and interviews to gather feedback and validate product direction. Monitor team delivery execution and suggest process improvements to enhance velocity and quality. Skills & Qualifications: Strong facilitation skills for agile ceremonies and team collaboration. Excellent verbal and written communication skills to effectively convey insights and recommendations. Proven ability to manage product backlogs and drive delivery in agile environments. Experience working closely with developers, QA engineers, and product managers in a cross-functional setting. Familiarity with test planning, test automation, and quality assurance best practices. Ability to manage multiple projects simultaneously and adapt to shifting priorities. Fearless in asking questions and challenging the status quo to improve the product and team operations. Education & Experience: Bachelor’s degree in Computer Science, Business, or a related field, or relevant work experience. 3 to 5 years of experience in a product analyst or agile delivery role, with experience in QA or process design being a plus. Hands-on experience using Jira for project tracking and agile delivery. Deep understanding of Scrum methodologies and experience facilitating agile ceremonies. Familiarity with technologies such as ServiceNow ITSM (or similar, e.g., BMC Remedy, Zendesk, Jira ServiceDesk). Compensation: Up to $70.43 per hour. #36222310