Salary: $21.00 per hour D.O.E. Job Summary: We are seeking a Business Development Center Representative to join our team in a fast-paced, high call volume environment. The ideal candidate will be responsible for managing customer inquiries, providing information about products and services, and supporting the sales team to drive business growth. Duties: Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers Handle a high volume of inbound and outbound calls dailywith professionalism and efficiency 75 quality calls a day, 50 quality texts a day, email where appropriate, ensuring inbound communication is answered Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings Provide superior customer service and achieve highest degree of customer satisfaction Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements Direct customers to product information resources, including those available on the internet Check email frequently and respond to inquiries immediately Deliver inquiries/messages intended for other sales personnel and departments promptly Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude Qualifications: - Experience managing a high volume of customer interactions by phone is strongly preferred -Excellent organizational skills and attention to detail - Ability to multitask in a fast-paced environment - Proficiency in math and retail math for pricing and inventory control - Upselling skills to promote additional products or services - Multilingual abilities are advantageous for diverse customer interactions. Join our team and be part of a dynamic environment where your skills will contribute to the growth of our business! Job Type: Full-time Pay: $21.00 per hour D.O.E. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Holidays Schedule can be discussed Tuesday-Sunday 11am-7pm Supplemental Pay: Bonus opportunities Experience: Customer service: 1 year (Required) Ability to Commute: Seattle, WA 98125 (Required) Work Location: In person