Patient Services Representative, Brooklyn Center

Patient Services Representative

New Today

Politely greet and check in all patients and visitors, creating a welcoming environment

Handle phone inquiries, forward calls as needed, and accurately take down detailed messages

Validate insurance information and obtain required documentation from patients

Arrange and confirm appointments for DME equipment fittings, pickups, and other services

Manage incoming referrals and liaise with healthcare providers and insurance reps

Ensure all patient records are current and meet HIPAA and office compliance guidelines

Perform clerical duties such as organizing files, sending faxes, and scanning documents

Oversee delivery schedules, monitor inventory levels, and assist with equipment order tracking

Accept and record payments, providing receipts and maintaining accurate transaction logs

Assist with billing-related duties, including entering data and following up on insurance claims

Keep the reception and waiting area clean, organized, and supplied with necessary materials

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