Patient Services Representative

New Today

Politely greet and check in all patients and visitors, creating a welcoming environment
Handle phone inquiries, forward calls as needed, and accurately take down detailed messages
Validate insurance information and obtain required documentation from patients
Arrange and confirm appointments for DME equipment fittings, pickups, and other services
Manage incoming referrals and liaise with healthcare providers and insurance reps
Ensure all patient records are current and meet HIPAA and office compliance guidelines
Perform clerical duties such as organizing files, sending faxes, and scanning documents
Oversee delivery schedules, monitor inventory levels, and assist with equipment order tracking
Accept and record payments, providing receipts and maintaining accurate transaction logs
Assist with billing-related duties, including entering data and following up on insurance claims
Keep the reception and waiting area clean, organized, and supplied with necessary materials
Location:
Brooklyn Center

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