Patient Access Representative II - Surgery Scheduler

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Description
1. Schedules all patient appointments and ensures referrals are obtained.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 2 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
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Location:
Springdale

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