Operations Specialist (Level III)

3 Days Old

*** This is an on-site role (5-days in office)

Work Location:- Dallas, TX

Operations Analyst
This job is responsible for moderately complex activities supporting the creation, onboarding and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective operations support for internal business partners and external clients and assisting in training for less experienced team members. Job expectations include operating with a moderate level of independence, and referring to their team lead or manager for direction and support with moderately complex issues and escalations.

Will be keying multiple entries from different groups into multiple different programs for processing via the different ques that the associate will manage

Required Skills/Experience:
- Strong problem solving and decision making skills
- Must demonstrate a cooperative and professional work attitude, while displaying the ability to work effectively in a team environment
- Strong organization and follow-up skills
- Quick learner who can develop subject matter expertise
- Data entry skills

Characteristics of top performer:
Relevant experience in the financial industry; Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world. Ability to interact positively and effectively with all levels of management and associates.

Deal breaker items:
Perpetually tardy/absent
Takes a long time to learn processes
Location:
Dallas

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