Description

This position may offer 2-3 days remote work after training and approximately a year of service depending on business need.

Position Summary

Why It's a Great Opportunity: As an administrative professional with proven customer service and legal experience you will have the unique opportunity to be a part of a team that supports the Real Property Tax foreclosure process. You will engage with customers in person, on the phone and via email to provide resource information, laws, statutes and policies pertaining to the foreclosure process. You will also prepare legal documents, create spreadsheets, track/review ownership documentation, title reports, income documents and create monthly payment plans.

Why It's a Great Department: The Pierce County Assessor-Treasurer's Office is responsible for the mass appraisal of real and personal property throughout Pierce County, which is the foundation for assessing, calculating, and collecting property taxes. Our mission is to deliver exceptional service to the community through equitable and efficient property valuation and the collection of property tax revenue supporting essential services across Pierce County.

We are recognized for our integrity, strong teamwork, and commitment to serving the public with professionalism and respect. We foster a stable and collaborative work environment, offer a competitive salary and benefits package, and take pride in being part of an organization that genuinely cares about its customers and employees.

To learn more about our office, visit our website.

How to be Successful in the Role: We are looking for someone with empathy, patience and knowledge of legal documents/court documents, deeds, deeds of trust, and how property taxes work. Someone with exceptional communication in verbal and written form as you will regularly correspond with legal partners, mortgage companies, and various stakeholders.

We are looking for someone who is detail oriented, computer savvy, takes pride in providing a high level of customer service, takes direction well, and is able to work independently yet part of a team. Someone who anticipates needs, problem solves and understands customer service and communication come first. Multi-taskers, those with a high fluency in Microsoft Office Suite of programs (Word, Excel, PPT, and Outlook). Quick learners will be successful in this environment.

Your Future in this Role: Throughout the onboarding process, you will meet with the Managers and Supervisors, regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development, robust online learning, direct feedback from your manager, and other training opportunities throughout your career to ensure your success.

Core Daily Responsibilities:

* Prepare a variety of routine material and correspondence from written material and recording; proofread and ensure correct grammar, spelling, punctuation and capitalization on department correspondence. * Organize, maintain and retrieve information and documents from files and records. * Maintain simple bookkeeping, financial and statistical records requiring some technical accounting knowledge; receive and receipt various payments, fees and fines; makes proper distribution and record entries, or code incoming material for further processing. * Perform receptionist and general office duties; respond to routine inquiries by telephone or person to person; fulfill requests for publications or office supplies.

To view the complete classification, click here.

Qualifications

Recruiting Requirements:

* One year of general work clerical experience. * Additional education or related experience may be substituted equally for the recruiting requirements. * As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

Supplemental Information

To be considered for this opportunity please:

* Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs. * If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title. * If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers. * Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.

This is a competitive selection process. Your application form will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.

At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?

We are unable to sponsor or take over sponsorship of an employment visa at this time.

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our Leadership Training Program, and a County Book Club.

We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Our benefits:

Vacation (Annual Leave)

After approximately six months, employees receive six days of vacation leave.

Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:

Vacation Accruals:

During years 1-3, 12 Days

During years 4-7, 16 Days

During years 8-13, 20 Days

During years 14-18, 23 Days

During years 19, 24 Days

During years 20, 25 Days

During years 21, 26 Days

During years 22, 27 Days

During years 23, 28 Days

During years 24, 29 Days

During years 25 & thereafter, 30 Days

A maximum of 45 days may be carried from one year into the next.

Pro-Rated for Part-Time based on % of 1.0 FTE.

Military Leave:

Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.

Holidays:

Some full-time employees are entitled to eleven paid holidays as follows:

New Year's Day - January 1

Martin Luther King, Jr's birthday - Third Monday in January

President's Day - Third Monday in February

Memorial Day - Last Monday in May

Juneteenth - June 19

Independence Day - July 4

Labor Day - First Monday in September

Veteran's Day - November 11

Thanksgiving Day - Fourth Thursday in November & Friday after

Christmas Day - December 25

Personal Holidays:

Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.

Furlough:

Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.

Sick Leave:

Sick leave accrues on a bi-weekly basis, at the rate of one day per month.

Insurance Benefits:

Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the Pierce County Health Benefits website.

Retirement and Deferred Compensation:

Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security:

All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.

Miscellaneous Benefits:

Please visit Pierce County's Benefits website for more information.

Telework/Remote Options:

Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy here.

All employees are required to be WA State residents after 30 days of employment.

01

Do you have experience working with legal documents, statutes, and policies?

02

Do you have experience with property taxes?

03

Do you have intermediate Excel experience with v-lookups, pivot tables, and formulas?

04

This posting is for a full time career service position however the applicant pool may be used for other Office Assistant 2 positions across the county. Are you interested in temporary Office Assistant positions should they come up?

* Yes * No

Required Question

Employer Pierce County

Address Pierce County Human Resources

2401 S 35th St, Rm 121

Tacoma, Washington, 98409

Phone (253) 798-7480

For Sheriff's Department positions: 253-798-6250

Website http://www.piercecountywa.gov/jobs