At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Merchant Account Executive within PNC's Small Business Banking organization, based in Annapolis, MD, you will: Market credit card systems and support services for business customers, attracting and retaining client relationships to meet sales objectives. Develop and maintain client relationships, identifying client requirements and recommending appropriate services. Respond to customer inquiries regarding internal products, services, and credit card processing activities. Manage, collect, and report on sales statistics. Interface with various sales channels to facilitate the prompt referral of leads beyond the target market.

PNC employees are expected to embody the following qualities: Customer Focused: Prioritize customer needs and satisfaction in all business decisions, creating customized solutions. Managing Risk: Assess and manage risks associated with business objectives, adhering to PNC's Enterprise Risk Management Framework. Business Acumen: Possess knowledge and understanding of business concepts, tools, and processes for sound decision-making. Client Relationship Management: Determine and satisfy client needs, maintaining partnerships and influencing outcomes. Customer Experience Management: Ensure positive customer interactions at every touch point. Decision Making and Critical Thinking: Analyze situations thoroughly and reach productive decisions. Effective Communications: Communicate ideas and information clearly and accurately. Prospecting: Identify and engage potential customers, build relationships, and create value propositions. Selling: Use knowledge of banking products to meet customer needs and promote financial solutions. Tech Savvy: Educate clients on technological tools and resources to support their financial goals.

Work experience at this level typically requires a university/college degree, with an emphasis on an Associate's degree. Disability Accommodations: PNC is committed to an inclusive workplace. For accommodations, contact 877-968-7762 (Option 4) or email pathfinder@pnc.com. Hours are Monday - Friday, 9:00 AM to 5:00 PM ET. Equal Employment Opportunity: PNC provides equal opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. #J-18808-Ljbffr