Medical Case Manager, Seattle

Medical Case Manager

22 Days Old

VOCA Case Manager (CM)
Department: Victims Services Department Employment Classification: Full Time-Time (40 Hours Week) Location:Seattle Office Supervisor:Olivette Foster
POSITION SUMMARY:
The statements in the job description are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned.

The VOCA Case Management Program provides holistic case management services to promote safety, self-sufficiency and resiliency for persons in CT who have suffered, directly or indirectly, a physical, emotional, or personal loss as a result of a criminal act. Our VOCA Case Management Program offers assistance with services, resources, and support for all to cross over from victim to survivor. Our focus is to improve victim's quality of life and further enhance their ability to move forward with their lives. The primary goal of our case management team is to connect individuals with services, including medical, educational, mental health, housing, employment, and other services, to give them all the supports and resources needed to successfully move forward and heal.RESPONSIBILITIES:
REPORTS TO: The VOCA CM reports to the VOCA Program Manager.
TERM: One term equal to one year.

EDUCATION AND/OR EXPERIENCE:

Bachelor's Degree (preferred) in community health or social services and one year of experience in case management/community health advocacy, victim's advocacy, and an associate degree with three years of relevant case management and community advocacy experience.

Bilingual (English and Spanish) preferred
Must have a valid Washington State driver's License
Excellent written and oral communications skills including public speaking and written reporting; workshop facilitation experience is a plus.
Experience in building coalitions and partnerships
A problem solver and self-starter who demonstrates the ability to think fast on his/her feet; a team player; able to multi-task; attentive to detail.
Familiarity with non-profit training or social service organizations.
Strong computer skills including experience with MS Office applications, using the Internet and database management.

QUALIFICATIONS:

A BS or Masters-level degree in health-related fields such as public health and 2 years of experience in HIV services or management.
Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base.
Strong critical thinking and analytical skills.
Experience with information technology, electronic health records, medical records, culturally diverse populations and care of underserved populations.
Experience with database maintenance and reporting.
Knowledge of the local health care environment and facility in forming community partnerships.
Motivated by change dynamics; high-level ability to manage change.
Able to evaluate the implementation of the program guidelines on a continuing basis, plan for and implement change in an organized and efficient way.
Proficiency in Spanish a plus.

REQUIREMENTS AND PHYSICAL DEMANDS:

Must have a valid Washington State Driver's License
Professional attire required.
Required to sit or stand for long periods of time*
While performing the duties of this job, the employee is frequently exposed to a variety of weather conditions.

SCHEDULE:

Monday through Friday: 9:00 am - 6:30 pm
Flexible schedule - May be required to work weekends
Ability to travel as needed (in-town and out-of-town trainings and conferences)

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Location:: Seattle
Job Type:: PartTime

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