Mazda City Service Advisor
82 Days Old
JOB DESCRIPTION:
Assist customers in all their automotive service needs including the following steps:
- Assist in scheduling appointments
- Write up the customer requests as a Repair Order
- Dispatch work to your team of Technicians
- Flag and close repair orders when completed
- Provide an interactive delivery of the vehicle back to the customer
- Cashier duties, when needed
BENEFITS:
- Compensation - Base salary + monthly commission (based on hours written and Customer Satisfaction scores)
- Family-Friendly Schedule - Monday to Friday rotate early and late shifts 7AM - 5PM or 9AM-7PM, rotate Saturdays 8AM - 4PM, Closed Sundays
- Full Benefits Package - Medical, Dental, Disability, Paid vacations, Vision & 401k (with 3.5% company match) available
- Advancement Opportunities - our average employee (out of 320) has been with us for six years and we like to promote from within.
- EOE - we are an Equal Opportunity Employer
- Great Work Environment - a family-friendly & drug-free workplace. We've been named one of the Best Places to Work in Jacksonville for the past 6 years.
- Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living.
LOCATIONS:
Mazda City of Orange Park is located on Blanding Boulevard, 2 miles north of I-295.
SUPERVISION:
Your supervisor will be our Service Manager, Mike Lee, who has over 10 years of automotive experience.
ATTIRE:
Tom Bush polo shirt (provided) & pants or skirt
DESIRED SKILLS & EXPERIENCE:
- Prior automotive Service Advisor experience PREFERRED
- Must thrive in a team environment and enjoy working closely with others.
- Candidates must have outstanding customer service phone skills and good organizational skills
- Outgoing personality with expertise at developing relationships (i.e., a "people person")
- Excellent verbal/written communication, presentation skills (including use of MS Office)
- Ability to operate an automobile with a valid driver's license
- Location:
- Jacksonville