Business Overview
If you are looking for a people-first organization that can offer you the career you crave, UM is your home. We are the destination of choice for the world's best talent, where every individual is empowered to unleash their limitless potential and do the best work of their careers.
We are always searching for passionate team members who love media and live and breathe our core values of Curiosity,
Courage, and Community . We seek out those who aren't afraid to ask the tough questions, are excited to explore the nuances, and are hungry for personal growth and continuous learning. People who thrive at UM are collaborators by nature who pursue diverse perspectives because they understand that true innovation is driven by inclusivity. As a people-first agency, we provide the information, tools and technology, career development, and empowerment our people need to realize their potential and achieve their career ambitions.
A global media network within the Omnicom family, UM operates in over 100 countries, with 3,000+ people innovating on a roster of powerful brands and our client campaigns have been recognized by the industry's most competitive global showcases like Cannes Lions, Festival of Media Global, and WARC.
As a result of our people-first commitment, UM has been celebrated as a FORTUNE Best Workplace in Advertising & Marketing in the US, aCampaign Best Place to Workin EMEA, a Campaign Asia Diverse & Inclusive Workplace in APAC, a top 3 agency in LATAM by The Effies, and ranked the number one agency in both Canada and MENAT by RECMA.
Position Summary
The Creative Manager is responsible for overseeing the trafficking, launch, and quality assurance of digital creative across multiple media campaigns. This role partners closely with media teams, publishers, and platform partners to ensure creative assets are accurately tagged, delivered on time, and meet all technical and brand standards. The ideal candidate brings strong operational discipline, attention to detail, and a deep understanding of the digital creative lifecycle.
Responsibilities
Own the
end-to-end creative trafficking process , from asset intake and QA through launch, optimization, and campaign close
Manage creative execution within
ad platforms and IATs , ensuring accurate setup, tagging, and delivery across channels
Lead
creative launches , coordinating timelines, approvals, and handoffs across internal teams and external partners
Serve as the primary point of contact for
publishers and platform partners
on creative specifications, requirements, and custom executions
Ensure all creative assets meet
technical, brand, and quality standards , with a high bar for accuracy and professionalism
Conduct thorough
QA of creative tags, trackers, and assets , proactively identifying and resolving issues before and during live campaigns
Partner closely with media, analytics, and strategy teams to support
measurement, attribution, and reporting needs
Manage multiple campaigns simultaneously, maintaining clear documentation, timelines, and status updates
Identify opportunities to
improve creative workflows and QA processes , helping elevate execution standards across the team
Required Skills & Experience
Strong understanding of the end-to-end digital trafficking process , from creative intake through launch, optimization, and wrap
Hands-on experience
trafficking and managing creative across IATs
(e.g., Google Campaign Manager, DV360, other major ad servers)
Proven ability to
manage creative launches and tagging , including QA of tags, click trackers, impression trackers, and third-party pixels
Experience working directly with
publishers and platform partners
to execute standard and custom programs
Deep familiarity with
creative specs, formats, and deadlines
across display, video, CTV, rich media, and social
Ability to
QA creative assets thoroughly , identifying issues related to specs, functionality, tracking, and naming conventions before launch
Strong project management skills, with the ability to juggle
multiple campaigns, timelines, and stakeholders simultaneously
Clear, professional communicator comfortable working cross-functionally with media, strategy, analytics, and external partners
High attention to detail and accountability, with a demonstrated commitment to
quality control at every stage of execution
Desired Skills & Experience
3-5 years relevant experience
Experience supporting or leading custom publisher programs , including non-standard units, integrations, or sponsorships
Familiarity with
creative versioning strategies
tied to audience, placement, or performance optimization
Working knowledge of
attribution methodologies
and how creative tagging supports measurement (e.g., brand lift, viewability, completion rates, halo reporting)
Experience collaborating with
analytics or measurement teams
to troubleshoot tracking and reporting issues
Comfort reviewing and interpreting
publisher reporting and post-campaign insights
tied to creative performance
Exposure to
rich media vendors
and advanced formats (e.g., interactive, shoppable, high-impact units)
Experience operating in a
fast-paced agency environment
supporting large-scale launches or always-on programs
Proactive mindset with the confidence to flag risks, recommend solutions, and improve processes before issues arise
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .
Salary Range
$90,000—$100,000 USD