Patient Service Technician Local Delivery Driver Drive with Purpose. Deliver Care. Make a Difference.
Are you looking for a driving job that goes beyond the road? Join Rotech Healthcare Inc. as a Patient Service Technician and become a vital part of our mission to improve lives through home-based medical care. In this role, youll deliver and set up respiratory and durable medical equipment for patients in your local communityproviding hands-on support and education that truly matters.
What Youll Do Drive local routes to deliver and set up medical equipment in patients homes.
Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.
Maintain and troubleshoot equipment to ensure proper function and patient safety.
Complete delivery documentation and patient visit reports accurately and on time.
Keep your assigned company vehicle clean, safe, and ready for service.
Respond to urgent equipment needs and participate in on-call rotations.
Ensure compliance with safety protocols and company standards.
What You Bring High school diploma or GED (required)
Valid drivers license with a clean driving record
Ability to lift and transport equipment (minimum 65 lbs)
Strong customer service and communication skills
Experience with medical equipment or home healthcare (preferred)
Basic knowledge of medical terminology (preferred)
Why Rotech? Local routes be home daily while making a difference
Mission-driven work help patients live more comfortably and independently
Comprehensive training learn how to safely deliver and support medical equipment
Competitive pay and benefits including mileage reimbursement, PTO, and health coverage
Ready to drive with purpose? Apply today and join a team that delivers more than equipmentwe deliver care.
Employment is contingent on:
Background investigation (company-wide)
Drug screen (when applicable for the position)
Valid drivers license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience:
High school diploma or GED equivalent, required
Preferred Education and/or Experience:
Experience with medical equipment, preferred
One year of related work experience, preferred
Medical terminology, preferred
Skills and Competencies:
Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of a team
Machines, Equipment and Technical Abilities:
Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Mechanically inclined for the repair and troubleshooting of equipment
Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
Understands use of all applicable home respiratory equipment and supplies
Physical Demands:
Lift and carry office equipment at times
Requires sitting, walking, standing, talking and listening
Requires close vision to small print on computer and/or tablet and paperwork
Requires lifting (minimum of 65 pounds) and transporting of patient equipment
Requires contact with patients and equipment with potential exposure to contagious pathogens
Requires driving a company vehicle for the majority of the workday
Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy
Medical Evaluation and Fit Testing Compliance in a timely manner
Annual Recertification
Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines
Benefits:
Generous paid time Off and paid holidays
Overtime pay for non-exempt hourly positions based on business needs
Commission for Account Executives
Fixed and variable rate car reimbursement for Area Managers and Account Executives
Employee discount program
Employee recognition program
Bonus and incentive opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
EAP
401k, HSA and FSA/Dependent Care FSA
Medical, Prescription, Dental and Vision
Life Insurance, Disability, Accidental death, Identity protection and Legal services
Meru Health Mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings solutions programs
HEPB and TB vaccinations