Infrastructure Operations Manager

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.

This is the Defense Information Systems Agency (DISA) J6 Enterprise Transport Management (ETM) 2.0 program. The objective of ETM 2.0 is to provide the delivery of high availability services within the Local Area Network (LAN)/Metropolitan Area Network (MAN)/Wide Area Network Connectivity, Time Division Multiplexing (TDM), and technology for Long Haul and Point-to-Point Communications. There are three classification levels of Transport Networks from Unclassified through Yellow or higher classification. The J6 provides services to customers at locations internal and external extending 150 miles from the NCR, in addition to alternate sites as designated by the Government.

Job Duties and Responsibilities

Oversees Tech Control facility operations. Knowledge of switches, encryption, network consoles. Supervises Tech Control staff and operations. Familiar with Tier 2 Helpdesk and DISA Defense Communications 310-175-9: System Operating-Maintenance Electrical Performance Standards

Supervisory Duties

Supervises Tech Control staff and operations.

Qualifications

Required Certifications Registered Communications Distribution Designer (RCDD)
Education, Background, and Years of Experience Bachelor's degree in IT-related field or 5 years equivalent experience

Additional Skills & Qualifications

Required Skills Knowledge of switches, encryption, network consoles. Supervises Tech Control staff and operations. Familiar with Tier 2 Helpdesk and DISA Defense Communications 310-175-9: System Operating-Maintenance Electrical Performance Standards
Preferred Skills Familiar with Tier 2 Helpdesk and DISA Defense Communications 310-175-9: System Operating-Maintenance Electrical Performance Standards

Working Conditions

Environmental Conditions Office Strength Demands Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse)

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. We also believe in supporting our employees by offering a competitive and comprehensive benefits package. To explore the benefits we offer, please visit our website under the Careers section.

Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities