Project Overview The Infrastructure Core Services (ICS) Specialist will work alongside a talented team of professionals accountable for the lifecycle management and support of client's ongoing digital initiatives and strategies. This role will have operational responsibilities for client's latest hyper[1]converged platforms, cloud (AWS/Azure), and storage service offerings. This role is a critical part of a larger cross-functional client Information Technology team of Architects, Network Support, Incident Management, Cyber Security and others to ensure resiliency and availability of key client digital IT assets and services .

Job Functions & Responsibilities • Provide Operational support for all aspects of ICS operations including all client server types (Windows and Linux), SAN/NAS storage, server virtualization technologies (including VMWare), backups systems (Commvault). • Recommend operational efficiency improvements including but not limited to IaaS, Lights Out Data Center solutions, Automation, Cloud and Hybrid cloud solutions. • Responsible for operations of critical infrastructure while maintaining component-level monitoring, real-time performance metrics, and trending. • Coordinates performance of outages, hardware maintenance, software maintenance, etc. • Work closely with client's IT Service Management team to follow ITIL / ITSM service delivery models.

Skills • Strong knowledge designing and implementing resilient solutions utilizing virtualization, Microsoft clustering technologies, enterprise storage and SAN solutions, Microsoft Server technologies, and software defined networking(SDNs). • Familiarity with monitoring and telemetry platforms, such as Splunk, to manage infrastructure service SLAs, metrics, and KPI • Strong knowledge of IaaS solutions and related cloud offerings. • Experience operating under ITIL / ITSM service delivery process and procedures. • Excellent organizational skills around technical planning and execution. • Excellent communication skills and ability to build successful cross-functional relationships. • Working knowledge of Source control tools like Azure DevOps, Git, or SVN. • Microsoft SCCM (patch management and deployment) • VMware vCenter in AWS (VMC) and on prem • Commvault backup administration • Microsoft Windows Server administration • Red Hat Enterprise Linux administration across GCP, AWS, and Azure • Infrastructure automation and scripting using Ansible and Terraform

Education & Certifications • Bachelor's Degree preferred; Information Technology Management or a related field. Equivalent work experience accepted. • Minimum 7 years' experience in Information Technology field with focus on Critical Infrastructure deployments. • Cloud Certifications (AWS, Azure, GCP) preferred • Agile/Scrum certification preferred