About Johnson Controls At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions making the people, facilities, and assets safe with our industry-leading security solutions. We are passionate about improving the way the world lives, works, and plays. About Security Access Control Business When Fortune 500 corporations, government customers, or any other enterprise applications concerned with critical security issues need a reliable solution in their day-to-day operations, often, they turn to Johnson Controls and its security and event management technologies currently installed in thousands of facilities worldwide. Johnson Controls has built a solid reputation in the security industry as an innovator of security and event management technologies. With its continuous investment in R&D, and the ability to leverage innovative technologies, Johnson Controls has reached technological excellence. What you will do The Hardware QA Manager is an exciting opportunity to be part of development of the next generation of AI-driven security solutions! Your role will have a large impact being part of a growing QA team. Technology you test and support will be used to protect people, facilities, and assets, at scale around the world. We are investing heavily for growth of our QA team and looking for change agents with big bold ideas and a highly collaborative working style. This role is onsite based in Westford, MA. Candidates must be commuting distance to the Westford, MA, facility, or able/willing to relocate. The Hardware QA Manager will be responsible for a core division of the QA organization. The team consists of automation engineers, test engineers, and architects that plan and execute a quality strategy to meet requirements for CCURE 9000 hardware. The QA Manager will work with development counterparts, product management, and senior leadership to set plans, schedules, and allocate resources. This is a technical hands-on leadership role that will guide a team in all aspects of quality assurance. Including environmental testing, system troubleshooting, test coverage analysis, and signing off on hardware releases. How you will do it The Hardware QA Manager will be part of an established QA test team responsible for various software, hardware, and firmware projects. The team will use various black and white box testing techniques to identify defects and assist in finding root cause; with the goal of validating product quality standards are met prior to release. We operate under Agile principles, and the QA Manager would often be part of multiple scrum teams providing consulting services and ensuring best practices. You will be successful in this role by achieving the following: Setting priorities across the entire team

Automate test cases using UFT

Collaborating with development management, architects, and level 3 support engineers

Mentoring team members and building career paths

Create and execute test plans based on requirements

Communicate status across the organization

Setting expectations, identifying bottlenecks, and tracking progress

Building schedules while adjusting to meet deadlines

. What we look for Required 7+ years of related hardware and software test experience, with at least 2 years in a Lead and/or Manager role

Understanding of basic networking: DNS, DHCP, subnets, and gateways

Basic understanding of electronics and electrical wiring

Ability to wire basic hardware components

Experience with reading wiring diagrams

Experience with multimeters and signal analytic tools

Experience with SQL queries for searching databases

Experience with Zephyr Scale or other test management systems

Preferred Windows and Linux operating systems

Automated testing with QTP/UTF, C++

Experience with access control or video surveillance systems

SQL and database operation knowledge

Wireshark knowledge for performance monitoring

Experience with video analytics and video systems

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