Global Sales Account Manager US Multinational & Global Technology Companies

San Francisco, CA

MNC Sales

Full Time Exempt

On-site

We are a global leader in data center solutions, offering a comprehensive range of colocation, interconnectivity, and cloud services designed to empower businesses in their digital transformation journeys. With a focus on delivering exceptional service, we support multinational enterprises and fast-growing technology companies as they scale operations globally.

As a Global Sales Account Manager, you will be responsible for driving business growth by managing and expanding relationships with US-based multinational companies and rapidly growing global technology firms. This role requires a deep understanding of the data center industry, a strategic approach to sales, and the ability to deliver tailored solutions that meet the unique needs of these dynamic organizations.

Key Responsibilities:

• Sales Strategy & Revenue Generation
• Develop and execute sales strategies to achieve revenue targets in the US multinational and global technology verticals.
• Identify, qualify, and pursue new business opportunities with prospective and existing clients.
• Lead the sales process, from initial engagement through contract negotiation and closure.

Account Management & Relationship Building

• Build and maintain strong relationships with key decision-makers and influencers at client organizations.
• Act as the primary point of contact for assigned accounts, providing strategic guidance and support.
• Conduct regular account reviews, offering insights and recommendations to maximize customer value.

Industry Expertise & Solution Selling

• Understand the challenges and requirements of multinational companies and technology firms, including scalability, connectivity, and compliance.
• Present customized solutions that align with client objectives, leveraging our global data center footprint.
• Stay informed on industry trends, emerging technologies, and competitive offerings.

Collaboration & Internal Coordination

• Work closely with internal teams, including product management, marketing, and operations, to deliver exceptional customer experiences.
• Provide regular sales forecasts, pipeline updates, and market intelligence to leadership.
• Participate in account planning sessions and contribute to the overall sales strategy for global accounts.

Market Development & Brand Representation

• Represent the company at industry events, trade shows, and customer meetings to promote our brand and solutions.
• Develop and deliver compelling proposals, RFP responses, and presentations tailored to client needs.
• Collaborate with cross-border teams to unlock opportunities for global account expansion.

Required Qualifications:

• Bachelor's degree in Business, Sales, Technology, or a related field. MBA is a plus.
• 5+ years of sales experience in the data center, cloud, or IT infrastructure industries, with a focus on enterprise and multinational accounts.
• Proven track record of achieving or exceeding sales quotas, particularly with US-based multinational and technology companies.
• Strong understanding of the requirements and challenges faced by global technology firms, including scalability and compliance.
• Excellent negotiation, communication, and presentation skills.
• Experience working in global sales environments with cross-functional teams.
• Proficiency in CRM tools (e.g., Salesforce) and other sales enablement platforms.
• Willingness to travel as needed to meet with clients and teams (up to 50%).

Preferred Qualifications:

• Experience working with large, high-growth technology companies or Fortune 500 enterprises.
• Familiarity with global colocation, hybrid cloud, and interconnectivity solutions.
• Certification or training in sales methodologies such as SPIN, MEDDIC, or Challenger.

$120,000 - $150,000 a year

Benefits:

• Medical, Dental and Vision Coverage
• Basic Life Insurance and AD&D
• Short-Term and Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• 401(k) with company match
• Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
• Tuition Reimbursement Program
• Gym Reimbursement Program
• Employee Assistance Program (EAP)
• Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.