Location: All locations for full time CSR roles

Department:LPG, Outpatient Rehab, and Outpatient Registration offices

Work Type: Full Time

Shift: Shifts vary depending on location

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary

NOW HIRING! Full-Time Medical Office Customer Service Reps

No medical experience required just great people skills and a desire to help others!

Looking to get your foot in the door in healthcare? Want a full-time job where you make a real difference every single day? Lee Health is hiring Customer Service Representatives (CSRs) to work in our busy, patient-facing medical offices across Southwest Florida and we want YOU on our team!

What Youll Do:

* Greet and check in patients arriving for appointments

* Help guide patients through the check-in and check-out process

* Schedule appointments, update records, and provide friendly support

* Be a key part of our care team the first face patients see!

Where Youll Work:

We have full-time openings in locations across:

Fort Myers Cape Coral Naples Bonita Springs Estero

Schedule Info:

* Full-time ONLY must be available to work MondayFriday between 6:30 AM and 7:00 PM

* Most offices follow a 5-day, 8-hour schedule

* Schedules are shared 1 week in advance

* Some locations have consistent hours, others vary weekly

Pay & Benefits:

* Competitive Pay: $15.64 $18.75/hour

* Full Benefits Package: Medical, Dental, Vision

* Up to 5% 401(k) Match

* Paid Time Off & Wellness Perks

* Tuition Reimbursement after 90 Days

* On-the-job Training + Career Growth Opportunities

Ready to Apply? Here's What You Need to Know:

* You must have full-time availability to be considered

* Be prepared for a video interview via WebEx download the app ahead of time

* Dress professionally for your interview

* Attach your most up-to-date resume (with work dates!)

* Answer all pre-screening questions completely

Why Work at Lee Health?

Were one of Southwest Floridas leading healthcare systems, and we believe every team member matters. When you join us, you join a mission to deliver compassionate, patient-first care every dayand well support you with training, great benefits, and room to grow.

Apply today to start your career in healthcare!

No medical background? No problem! If you have great customer service skills and a passion for helping people, we want to hear from you!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers