Hotel Saint Louis is looking for a Floating Front Desk Agent / AM, PM, and Night Audit shifts to join our dynamic team. As a proud member of Marriott's Autograph Collection, we deliver service that's anything but standard. We're seeking someone who is committed to delivering service that goes beyond expectations-bringing positive energy, sharp attention to detail, and a genuine passion for creating memorable guest experiences.

Guest Services: 90% Approach all encounters with guests and employees in a friendly, service-oriented manner Deliver personalized, 5-star service from check-in to check-out, creating memorable guest experiences at every touchpoint. Anticipate and respond to guest requests with urgency and empathy, ensuring satisfaction is achieved. Handle billing questions or inquiries. Check guests in and out of the hotel. Administrative: 10% Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Flexible availability, including evenings, weekends, and holidays are required. Comply at all times with hospitality standards and regulations to encourage safe and efficient hotel operations, exceeding Marriott standard. Responsible for safety, sanitation, and cleanliness of service areas. Strong sense of reliability, responsibility, and professionalism. Handle reservations, payments, and guest inquiries using Marriott systems with accuracy and care. Adhere to all operational policies and procedures set by The Warrior Hotel and Marriott International, including brand standards, safety protocols, and guest service guidelines. Maintain strict confidentiality regarding guest information, ensuring privacy and trust at all times Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments. Have knowledge of the hotel guest rooms, their locations, and amenities. Conduct a daily house count and expected arrivals and departures.

BENEFITS INCLUDE: PART TIME PTO, MEAL DISCOUNT, TRAVEL DISCOUNT, AND GREAT CAREER OPPORTUNITIES!

Must be willing to work both morning and evening shifts, including weekends and holidays