Position Summary:
The Chief Medical Officer (CMO) reports directly to the Chief Executive Officer and is responsible for the clinical leadership, oversight, and continuous improvement of all medical services at Saint James Health. The CMO ensures high-quality, patient-centered care through active engagement in daily operations, development of clinical workflows, quality improvement initiatives, and strong, consistent leadership of the medical team.
KEY RESPONSIBILITIES:
Clinical Leadership & Strategy
Provide visible, day-to-day leadership for the clinical team, fostering a culture of accountability, collaboration, and excellence.
Design and implement structured clinical workflows to standardize care delivery, enhance efficiency, and improve patient outcomes.
Conduct regular workflow audits and lead retraining efforts to ensure adherence to protocols and continuous improvement.
Set and monitor clinical performance benchmarks aligned with HRSA, BPHC, FTCA, and other regulatory requirements.
Serve as the supervising physician for Nurse Practitioners and Physician Assistants; act as a preceptor to clinical trainees as needed.
Represent the organization in external partnerships, networks, and community-facing initiatives.
Quality Improvement & Compliance
Lead Saint James Health's Quality Committee and direct all clinical aspects of the Quality Improvement Program (QIP).
Oversee the development, implementation, and review of medical policies, procedures, and care protocols; ensure they are reviewed annually.
Ensure timely reporting of quality metrics to the Board of Directors (monthly) and internal Quality Committee (monthly).
Coordinate ongoing quality audits, chart reviews, and corrective action plans.
Lead credentialing, re-credentialing, and privileging processes in compliance with HRSA, FTCA, and NJ ambulatory care licensing standards.
Operations & Staffing
Participate in organizational planning, budgeting, and workforce development for the medical department.
Recruit, onboard, and retain qualified clinical providers; lead performance evaluations and manage disciplinary actions as needed.
Develop and maintain clear job descriptions, staffing plans, and supervisory structures for the clinical team.
Approve and oversee medical equipment and emergency supply protocols, including content review and compliance checks.
Direct Patient Care & Clinical Practice
Provide direct patient care as defined in contractual obligations, including preventive services and chronic disease management.
Maintain timely, complete, and compliant medical documentation in accordance with organizational standards.
Ensure all providers deliver care that meets or exceeds internal and external quality and productivity benchmarks.
Provide call coverage and inpatient care as required.
Governance & Reporting
Serve as an active member of the Executive Leadership Team and participate in Board meetings and strategic planning sessions.
Report to the Board of Directors and CEO on clinical operations, quality performance, provider productivity, and compliance.
Assist in organizational efforts to achieve and maintain Patient-Centered Medical Home (PCMH) recognition.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
QUALIFICATIONS
Medical degree (MD or DO) from an accredited institution.
Board certification in a primary care specialty.
Current license to practice medicine in New Jersey.
Minimum of 5 years' experience in a clinical leadership role, preferably within an FQHC or similar safety-net setting.
Demonstrated experience in clinical workflow development, quality improvement, and provider supervision.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those which an employee may encounter while performing the essential functions of this job.
While in clinic, there may be some exposure to communicable disease, body fluids, toxic substances, medicinal preparations, and other conditions common to a clinical environment. The noise level in the varies from moderate to loud.