Overview

Delaware North Travel is hiring full-time Food Service Supervisors to join our team at Austin Bergstrom Airport in Austin, Texas. As a Food Service Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you want a job where no day is the same and where you will interact with people from around the world while developing your hospitality skills, join our team and apply now.

On July 10, 2025, Delaware North announced its US-based Travel Hospitality Services (THS) business will be sold to Areas, a global leader in travel dining and retail. The sale is expected to be finalized in the fourth quarter of 2025. Upon completion of the sale, all THS team members will become part of Areas. Areas will operate 369 locations in 27 airports and 12 travel plazas nationwide, with a U.S. workforce of over 6,000. Globally, Areas serves travelers in 11 countries with 2,200 points of sale and over $3 billion in annual revenue. For more information, please visit: www.areas.com

Additional Details

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Unit Description

Serving more than 11 million passengers each year, Austin-Bergstrom International Airport is one of the fastest-growing airports in the United States. Delaware North gives travelers a true taste of the town with its award-winning and locally focused dining and retail options. Popular Austin brands include Salt Lick BBQ, Tacodeli, Juiceland, JO's Coffee, Peached Tortilla, Tyler's ToyJoy, and Book People. Delaware North team members receive paid free parking, daily meal vouchers, and uniforms.

Responsibilities

Assign duties to scheduled team members and assist with training Investigate and resolve complaints regarding food quality, service, or accommodations Manage labor and profit loss Ensure proper cash handling and tip record-keeping for the shift Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Qualifications

Experience working in a restaurant required Minimum of 2 years' of supervisory experience preferred Must be able to implement rules and direct employees A true desire to satisfy the needs of others in a fast-paced environment Must be able to accommodate and adapt to varying schedules as required Looknig for flexibility in adjusting to both set and changing work hours is essential to meet the demands of the role No college degree required

Physical Requirements

Constant standing, walking, bending, reaching, and repetitive motions Ability to lift stock up to 50 pounds occasionally