Finance Operations Manager - A.R. + O2C, - SMCP, New York, New York, New York

Finance Operations Manager - A.R. + O2C, - SMCP, New York, New York

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SMCP - Sandro, Maje, Claudie Pierlot

Position: Finance Operations Manager

Location: SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY 10005

COMPENSATION RANGE: $90,000 - $105,000

Who We Are

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values. With a portfolio comprising four distinguished global brands - Sandro, Maje, Claudie Pierlot, and Fursac - our influence spans 46 countries from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets. Complementing our physical presence, our eCommerce websites in the U.S. and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe.

Visit our Global Company website at https://www.smcp.com/en to learn more.

What Sets Us Apart as an Employer in the Global Luxury Fashion Space

At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars - Product, People, and Planet - our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB). Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture. Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members. Our strong financial results are bolstering or appeal as an employer, marking 2021 as our "comeback" year. Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success. Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion.
What We Are Looking For

The Finance Operations Manager - AR & O2C plays a key role in overseeing the end-to-end Order-to-Cash (O2C) process, with a strong focus on Accounts Receivable operations, sales audit, and financial systems oversight. This includes managing the monthly settlement processes with department store and concession partners. The role also serves as the primary point of contact within the North America Finance team for all matters related to O2C cash matters within the ERP, including Oracle and integrations with PSPs- supporting both daily operations and issue resolution.

Organizational Structure - Reporting Relationships

Direct Supervisor: Director of Accounting
Management: 1 AR accountant (TBD)

Essential Duties and Job Responsibilities

Job responsibilities include but are not limited to the following:

1. Order-to-Cash (O2C) and Retail Sales Audit Processes Management

Oversee the full O2C cycle, ensuring efficient processing from sales validation and billing, up to receipt of payments and AR reconciliation.
Oversee daily sales audit processes for Retail and E Commerce, ensuring sales and tender data from POS and e-commerce platforms align with system postings and payment settlements.
Coordinate with internal teams (Retail, IT, Accounting) and external providers to ensure accurate and timely capture of sales and tender data across all channels (Retail, E-Commerce, Concessions). Support troubleshooting when required.
Ensure robust daily reconciliation of sales and tender types and proactively address discrepancies with payment providers and system teams.
Manage and oversea bank reconciliation of sale receipts to ensure all transactions between customer payments, POS, e-commerce and third-party payment platform transactions are accurately deposited and recorded.
Drive continuous improvement by refining and automating key reconciliation tasks, as well as identify and implement process improvements to streamline and automate O2C workflows.

2. Accounts Receivable (AR) Management

Lead AR operations, with strong focus on department store and concession partner settlement management.
Supervise the AR Analyst, ensuring timely invoicing, collection, dispute resolution, and reconciliation of statements from partners such as Bloomingdale's, Nordstrom, Saks, etc.
Review partner remittances and validate deductions or chargebacks in coordination with Partner & Sales teams, Logistics, and Marketing.
Oversee and monitor the AR aging schedule, drive resolution of overdue balances, and ensure timely cash application.

3. Finance operations support

Partner with the Director of Accounting to support month-end close, with focus on those areas related to the reconciliation of AR subledger to the general ledger, validation of sales and cash postings, and preparation of month-end schedules.
Support to CFO and FP&A in assisting in preparation and automation of cash flow forecasting, leveraging automation capabilities of the Treasury Management System (TMS)
Assist in preparing documentation and support for year-end financial audits, including process narratives, audit samples, and reconciliations, particularly for any topic related to AR, Cash and Sales Audit
Identify and help resolve variances or gaps in sales and receivables data during the financial close process.
Through the year, support ad hoc projects related to ongoing audit readiness, internal controls, and operational efficiencies.

Principal Skills, Knowledge & Abilities Required

3-5 years of experience in Finance Operations, AR, or Accounting, preferably in the retail or consumer goods sector
Bachelor's or master's degree in finance, Accounting, or related field
Proven expertise in O2C cycle, AR, and retail/concession settlement processes
Department Stores / concessions settlement experience is required
Experience with Oracle ERP (or equivalent) and payment service provider (e.g.: Adyen, PayPal, etc.) is required
Advanced Excel skills, including appetite for analyzing large datasets and reconciliation techniques
Strong analytical and problem-solving capabilities with high attention to detail
Good communication and collaboration skills; able to work cross-functionally across teams and geographies
Proven ability to manage workload independently and thrive in a fast-paced, deadline-driven environment

What We Will Offer You in Return!

Fun/collaborative, team-oriented work environment
Annual Bonus Opportunity
Health, Vision, and Dental Insurance
Generous shopping discount
Generous PTO Bank
12 corporate holidays with early dismissals the day before the holiday.
401K Savings Plan
Culture of Engagement
Career Growth Opportunities
Flexible hybrid work schedule
4 completely remote workweeks per year.

NYC COMPENSATION RANGE

$90,000-$105,000 USD

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Location:: New York

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