Field Operations Manager

Inizio Engage has a long-standing partnership with a worldwide leading pharmaceutical company to offer support for an expanding primary care product portfolio. We are seeking a performance-driven Field Operations Manager to lead and support a high-performing team of Pharmaceutical Field Sales Representatives. These professionals are responsible for building strong relationships with healthcare providers and driving clinical demand for an innovative treatment portfolio. The Field Operations Manager will ensure operational excellence, guide recruitment and hiring efforts, and serve as the key liaison between the field team, internal departments, and client leadership.

What's in it for you?

• Competitive compensation
• Excellent Benefits accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
• Employee discounts & exclusive promotions
• Recognition programs, contests, and company-wide awards
• Exceptional, collaborative culture
• Best Places to Work in BioPharma (2022, 2023, & 2024)
• Certified Great Place to Work (2022, 2023, 2025)

What will you be doing?

• Recruit, hire, lead, coach, and support a geographically dispersed team of Pharmaceutical Sales Representatives
• Serve as the operational point of contact between internal stakeholders, client leadership, and external vendors
• Track and report program performance metrics, goals, and timelines in collaboration with senior leadership
• Identify client needs and develop creative, effective solutions to support business success
• Assist in the development of quality improvement initiatives to increase field efficiency and service levels
• Coordinate the recruitment, interviewing, and hiring of new field team members
• Conduct onboarding, training, and performance management to ensure team effectiveness
• Complete all required administrative tasks accurately and on time (e.g., time reporting, summaries, system updates)
• Uphold HIPAA privacy and security guidelines, ensuring patient confidentiality at all times

What do you need for this position?

• Bachelor's degree
• Minimum 2 years' experience in a similar field-based Operations Manager or Sales Leadership role
• Experience in pharmaceutical or healthcare-related sales management preferred
• Proven ability to recruit, develop, and lead field-based teams
• Valid driver's license and clean driving record
• Ability to travel up to 20% of time as required (some districts could be more than 20%)
• Overnight travel required
• Ability to work independently and use sound judgment when managing escalated issues
• Proficiency in Microsoft Office and CRM platforms

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.