Escrow Assistant

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.

What You'll Do:

• Maintain client relationships to communicate approved document/data changes, updates, and various inquiries on each respective project.
• Review purchase agreements and perform quality reviews to manage/facilitate closing process
• Facilitate title search, review, and verify title search results, and perform research to clear title and provide basic solutions for curative action.
• Perform title policy premium calculation. Familiar with rate manuals and requirements as per state filed rates.
• Produce title insurance policies from template specific to each project and distribute/deliver according to client Service Level Agreements.
• Assist with post-closing activities (packaging/mailing documents, title policy production, review policy against recorded documents)
• Gathers information to resolve title issues
• Performs administrative support for title and/or escrow operations
• Update and gather information
• Facilitate customer requests and respond to inquiries, internal and external
• Routine administrative duties may include proofreading, gathering information, pulling documents, order intake, reviewing data, posting, courthouse recorder, production typing and file preparation

What You'll Bring:

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal teams and external customers
• Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent
• Escrow-related experience preferred

Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

By choice, we don't simply accept individuality we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.